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Ressenyes de Emerald Life

https://www.emeraldlife.co.uk
Valorat
Excepcional

Insuring Today's Diversity

Servei
4.7
/5

5

4

3

2

1

29

3

1

0

1

34

valoracions de l'últim any

Mostrant 396 ressenyes
Client de confiança
4 months ago
Data de la compra: 07/02/2025
I am only rating on the basis of the purchase experience, as that is the only interaction I have had. I bought wedding insurance from Emerald. I chose them because I liked the ethos behind their...

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Steve Wardlaw
Emerald Life
4 months ago
Many thanks for your kind words about our ethos and we wish you all the best. Kind regards Emerald Customer Service
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Client de confiança
4 months ago
Data de la compra: 12/02/2025
Great price!
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Steve Wardlaw
Emerald Life
4 months ago
Thanks! We aim to please. Kind regards Emerald Customer Service
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MF
Michael Fowler
4 months ago
Data de la compra: 03/02/2025
Què Michael Fowler va dir sobre Emerald Life:
Easy to renew my building insurance
Simple fast efficient and a friendly service. Great experience to renew my freehold insurance.
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Steve Wardlaw
Emerald Life
4 months ago
Dear Michael. Many thanks - we enjoyed assisting you and thank you for your custom. Emerald Customer Service
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Client de confiança
4 months ago
Data de la compra: 21/01/2025
Good price but poor quality of service
My experience was not good, but the premium for building insurance was good I had purchased building insurance as owning the freehold of the property which split into two flats, which present issues.
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JH
Julian Hosking
6 months ago
Data de la compra: 06/12/2024
Què Julian Hosking va dir sobre Emerald Life:
Great service
So easy to deal with and renew thank you
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Steve Wardlaw
Emerald Life
6 months ago
Many thanks for your kind words and we will you all the best for the festive season. Kind regards Emerald Customer Service
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Client de confiança
6 months ago
Data de la compra: 03/12/2024
Bad deals and bad service
The initial quote (2023-2024) was OK. The renewal showed a 40% increase in the premium. Not good. After I cancelled the policy, by phone and e-mail, the premium for 2024-2025 was still deducted from...

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Steve Wardlaw
Emerald Life
6 months ago
Thank you for your comments. The company chairman has reached out to you with an offer and an apology. This was our oversight and we apologise.
Client de confiança
6 months ago
Thank you. When the funds have been reimbursed to my account and my bank has informed me of the charges for the overdraft I will get back to you.
Client de confiança
6 months ago
I'm still waiting for the sum of £897.22 to be reimbursed to my bank account. I am at my overdraft limit. Please ensure that these funds are returned to my account by 6 Dec at the latest.
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MH
Margaret Hicks
6 months ago
Data de la compra: 27/11/2024
Què Margaret Hicks va dir sobre Emerald Life:
Easy to deal with. Knowledgeable staff & very courteous & pleasant.
Knowledgeable, experienced, courteous
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Steve Wardlaw
Emerald Life
6 months ago
Dear Margaret, Many thanks for your kind words. Emerald Customer Service
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Client de confiança
6 months ago
Data de la compra: 27/11/2024
Super efficient and professional. Would highly recomend!
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CS
Charles S
London
6 months ago
Data de la compra: 15/11/2024
Què Charles S va dir sobre Emerald Life:
Adrian was excellent. He quickly resolved and unblocked a tricky building insurance problem that other firms couldn't.
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Steve Wardlaw
Emerald Life
6 months ago
Dear Charles, we have passed on your remarks to Adrian. We hope that we specialise in solving problems for customers while some of the bigger insurers are not so engaged. Thank you again. Emerald Customer Service
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Client de confiança
7 months ago
Data de la compra: 19/11/2024
Good value for money.
Prompt communication, reasonable premiums and excellent cover.
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Steve Wardlaw
Emerald Life
7 months ago
Many thanks for your custom. We very much appreciate it. Kind regards Emerald Customer Service
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Quant a Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
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0330 131 7109
286 Queensbridge Road, London, Greater London, E8 3NH, United Kingdom
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Quant a Emerald Life
Emerald exists because of the disappointing experiences that many of us have had when buying insurance. We have removed discriminatory terms in our policies; terms that still exist with other insurers We have added in features that reflect the diversity of today's society. Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.