I thought the service was excellent. Kept us updated on waiting times and even gave us a like for like loan table to ensure we had a table for Christmas. Just so happens that our table came in time...
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Ressenyes sobre un producte
Data de la compra: 09/11/2017
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
Very established Highly Recommended. Professional Friendly Very Experienced Staff. Really nice cosy wam comfortable layouts over 2 floors. Have their own restaurant upstairs also. All Furniture,...
I have had the worst experience from Cousins Manchester. It all started when I went to buy a couch. We found something we liked and asked for the stock status and was told that it would be available...
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Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that there were issues with your order. Looking at your order it appears that the sofa that was in stock at the time you placed the order was damaged, and we can only apologise that you were not kept informed of the progress of your order.
In order to fulfil your order with two sofas in new condition we needed to wait for stock to arrive from our supplier. The two sofas were then due to arrive into stock within 2 weeks of each other and as delivery to you was completed by a specialist furniture courier company it would have been impractical to send them separately when they arrived. We are sorry if this was not explained to you.
Once again, thank you for taking the time to leave us feedback.
Data de la compra: 23/09/2017
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Client de confiança
Verficada per Feefo
8 years ago
I found the customer service to be good. A few things that let them down we’re on my first visit to the store (which was a Thursday night) I was wondering around for over 20 minutes before I saw...
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Data de la compra: 01/10/2017
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
I was slightly concerned after reading lots of negative Google reviews but I'm pleased to say that we had a very positive experience. The salesman Nigel was really helpful and assisted us in...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Once again, thank you for taking the time to leave us feedback.