Cousins Furniture ja no és un client actiu de Feefo
Mostrant 4,380 ressenyes
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
Excellent product, sold in the back of experienced sales team that proved absolutely correct
Paula
Cousins Furniture
8 years ago
Thank you for taking the time to leave us a review. We do appreciate it and we are pleased that you are happy with your product. We hope to see you in store sometime soon.
Data de la compra: 31/01/2018
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
Good product, good service, good price.
Ressenyes sobre un producte
Data de la compra: 06/02/2018
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
Deliver what was ordered instead of incorrect item
Own up to mistakes, apologise and do all in your power to put mistakes right
Don't damage flooring when delivering furniture
Dont treat customers...
Llegeix més
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that there was an issue with your order. Unfortunately the manufacturer delivered the wrong colour to us, we can only apologise for this as occasionally mistakes are made and this was beyond our control. We did replace the sofa as quickly as possible.
With regard to your damaged flooring, we apologise that the damage occurred. We did send professionals to repair the floor and this was done to a high standard.
Once again, thank you for your feedback and we hope that these issues will not prevent you from shopping with us again in the future.
Data de la compra: 03/02/2018
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
Couldn't fault the service we had, we were kept informed all the way, and when we needed the suite earlier than the ordered delivery date the manufacturer's came up trump's and all through this...
Llegeix més
Data de la compra: 28/10/2017
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
The service I received at cousins was friendly and efficient. The Sales people weren’t pushy but let us know they were available if needed. They have so much beautiful furniture I will definitely be...
Llegeix més
Ressenyes sobre un producte
Data de la compra: 21/10/2017
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
The sales staff are rude tell lies and treat customers appallingly.
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback. We are sorry that you are unhappy with the service you received in store and can only apologise for this.
Having looked into your orders the issue seems to have stemmed from both your orders being due to be delivered together and the sofa arriving later than the dining set. The orders were then delivered to you separately.
We are sorry for any convenience this may have caused and hope that this experience will not prevent you from shopping with us again in the future.
Data de la compra: 04/10/2017
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Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
very helpful on the telephone when I made my purchase, delivered on time for Christmas,
Ressenyes sobre un producte
Data de la compra: 11/09/2017
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Trusted Customer
Verficada per Feefo
Manchester
8 years ago
Què Trusted Customer va dir sobre Cousins Furniture:
The whole process was easy. No pressure in the showroom, but helpful when required. Only hiccup was supplier issue, which delayed estimated arrival by a few weeks, but not really Cousins fault!...
Llegeix més
Ressenyes sobre un producte
Fitxer multimèdia carregat
Veure tots els mitjans (1)
Fitxer multimèdia carregat
Veure tots els mitjans (1)
Data de la compra: 22/09/2017
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Client de confiança
Verficada per Feefo
8 years ago
We are very pleased with the furniture and the sales team also the guys who delivered it were very friendly and took great care and were very professional.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
