Sorry to hear that our unseasoned logs were too large for your fire. All of the logs we sell should be cut to a standard length which fits most appliances, and I’ll ensure that this is looked in to. Thanks for your feedback, and also you for your positive service review. We hope to see you again soon.
Warm Regards
Rebekah
Ressenyes sobre un producte
rebekah.barnett@cplindustries.co.uk
Coals2U
10 years ago
Sorry to hear that our unseasoned logs were too large for your fire. All of the logs we sell should be cut to a standard length which fits most appliances, and I’ll ensure that this is looked in to. Thanks for your feedback, and also you for your positive service review. We hope to see you again soon.
My last 2 orders have taken over a week to be delivered.
This is much longer than in previous years. I can't even blame winter, as my last order was just 2 weeks ago, in spring.
Coals2U
Coals2U
11 years ago
We’re sorry to hear that you’re unhappy with our delivery times which are currently 5-7 working days. Delivery times tend to differ throughout the seasons, and usually tend to decrease in winter as we bring in some extra hands to help us meet demand. We are currently working to improve our delivery times and communication, and hope that this will allow us to serve you better in future. Thank you for taking the time to let us know your experience.
Warm Regards
Rebekah
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
