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Ressenyes de Brazier Consulting Services Ltd.

Brazier Consulting Services Ltd is a professional Claims Management Company dealing primarily with PPI and PBAs.

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Brazier Consulting Services Ltd. ja no és un client actiu de Feefo
Mostrant 395 ressenyes
TC
Trusted Customer
York
7 years ago
Data de la compra: 04/11/2017
Què Trusted Customer va dir sobre Brazier Consulting Services Ltd.:
Brilliant.
Kept me informed what was happening .i would use you again and recommend u to my friends.
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hello,

Thank you for the feedback.

We have implemented various updates to our system to ensure client's are updated every step of the way.

I'm glad to see this is working.

I'll feed back to the team.

Warm regards,

Edward Brazier
Director
Brazier Consulting Services Ltd.
TC
Trusted Customer
7 years ago
Data de la compra: 22/09/2017
Què Trusted Customer va dir sobre Brazier Consulting Services Ltd.:
I am quite disappointed that I had to pay you guys while I’m still waiting to get my money. Apart from that great job thanks
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hello,

Thank you for your review. 

Settling your fee before the money has cleared into your account was an option we offered clients for a brief period however, we've stopped offering this option.

I truly am sorry that you felt the need to pay before receiving funds into your account, it was only ever meant to be an option for clients, not a necessity. I'll look into your case and speak to the agents involved.

I can assure you, this has been eradicated from our process completely.

If we can help you with anything else, please let us know.

Warm regards,

Edward Brazier
Director
Brazier Consulting Services Ltd.
TC
Trusted Customer
7 years ago
Data de la compra: 22/09/2017
Què Trusted Customer va dir sobre Brazier Consulting Services Ltd.:
Excellent
Excellent
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hi,

Thank you for the 5 star review.

I'll feed back to the team.

If you need anything else in the future, you know where we are!

Kind Regards,

Edward Brazier
Director
Brazier Consulting Services Ltd
TC
Trusted Customer
7 years ago
Data de la compra: 22/09/2017
Què Trusted Customer va dir sobre Brazier Consulting Services Ltd.:
Very good service Eward was very helpful indeed. Only one criticism is that percentage of money that was taken was a bit high!
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hi Gary,

Thank you very much for the feedback. 

We appreciate the fee may seem a little high, bu we believe it reflects the time and effort that goes into each and every case!

Enjoy your refund and I'll feedback to the team.

Kind regards,

Edward Brazier
Director
Brazier Consulting Services Ltd
Client de confiança
7 years ago
Data de la compra: 22/09/2017
Simple to use the service
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hi,

Thank you for the review.

I'm glad you found the process simple and I'll feed this back to the team involved in your claim.

Thanks,

Edward Brazier
Director
Brazier Consulting Services Ltd.
Client de confiança
7 years ago
Data de la compra: 22/09/2017
EXCELLENT SERVICE , 2 OTHER COMPANIES TRIED TO RECOVER MY PPI AND TOLD ME THERE WAS NOTHING........BRAZIER DID A PROPER JOB AND GOT WHAT I WAS OWED, FAST AND EFFICIENT !!!!!!!!!!!
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hello there,

Thank you for your positive feedback.

We really appreciate it and we're happy we could help you where other firms couldn't.

I'll feed back to the team.

Warm regards,

Edward Brazier
Director
Brazier Consulting Services Ltd
TC
Trusted Customer
7 years ago
Data de la compra: 09/10/2017
Què Trusted Customer va dir sobre Brazier Consulting Services Ltd.:
they have been exellent and so quick in dealing with our ppi claim would definitly recomend them kind reguards kathleen allan
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hi Kathleen,

Thank you for your feedback.

We always work hard to ensure our client's get the service they deserve and your comments have been well received by the team.

Warm regards,

Edward Brazier
Director
Client de confiança
7 years ago
Data de la compra: 09/10/2017
Good service
Good communication prompt response thankyou.
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hi,

Thank you for your positive feedback.

I will pass your comments on to the team.

I'm glad we could be of service.

Warm Regards,
Edward Brazier
Director
TC
Trusted Customer
7 years ago
Data de la compra: 09/10/2017
Què Trusted Customer va dir sobre Brazier Consulting Services Ltd.:
THEY GOT US A REFUND ON 3 CARDS BUT NEVER HEARD ABOUT THE OTHERS
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hello,

Thank you for your feedback.

We pride ourselves on customer service and I am dismayed that you believe you've heard nothing about your other claims.

Letters are sent out at each stage of the claim, explaining what has happened and what the next steps are along with our contact details should you wish for a more in depth update.

One of the team will be in touch tomorrow to give you a full update.

As you can appreciate, we cannot ring every single client for every account that is updated as we do far too many claims in a day to even consider that. We do understand the importance of keeping client's up to date, hence the correspondence system.

Again, I would like to thank you for your feedback and somebody will be in touch tomorrow to give you an update on the other claims in with us at the moment.

If you would like to call us at a specific time, the contact number is 0113 457 2681.

Kind Regards,

Edward Brazier
Director
TC
Trusted Customer
7 years ago
Data de la compra: 09/10/2017
Què Trusted Customer va dir sobre Brazier Consulting Services Ltd.:
Good customer service good result all round a good service.
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Edward
Brazier Consulting Services Ltd.
7 years ago
Hi,

Thank you for your positive feedback.

I will feed back to the team involved in your claims.

Warm regards,

Edward Brazier
Director
Brazier Consulting Services Ltd
Quant a Brazier Consulting Services Ltd.
At Brazier Consulting Services (BCS), we have one objective: The get the right result for the client. As a family run business, we take time to understand and relate to each and every client to give them the best experience possible. From start to finish, we will constantly be in touch with you providing updates and we’re also available via numerous methods of contact in case you have any queries or concerns. ​ There is often a stigma around PPI and Claims Management Companies and how claims are dealt with. At BCS, we are fully transparent. The best way to complete a claim is by testimony from a client on their recollection of how products were sold. We don’t just send generic complaints to try and get the best result. We work on facts provided from you the client to allow the bank to assess the complaint fairly and accurately. ​ Many people believe they need paperwork and documentation to submit a claim for PPI or PBAs, however, this is often untrue. At BCS, we can locate your accounts with some simple details. We always ensure our client’s are comfortable with the claims process from start to finish and if there is any information you don’t like to disclose, don’t worry, we’ll work around it to suit you. ​
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7 Victoria Court,, Bank Square,, Leeds, West Yorkshire, LS27 9SE, United Kingdom
Per què confiar en les ressenyes de Feefo?

Quant a Brazier Consulting Services Ltd.
At Brazier Consulting Services (BCS), we have one objective: The get the right result for the client. As a family run business, we take time to understand and relate to each and every client to give them the best experience possible. From start to finish, we will constantly be in touch with you providing updates and we’re also available via numerous methods of contact in case you have any queries or concerns. ​ There is often a stigma around PPI and Claims Management Companies and how claims are dealt with. At BCS, we are fully transparent. The best way to complete a claim is by testimony from a client on their recollection of how products were sold. We don’t just send generic complaints to try and get the best result. We work on facts provided from you the client to allow the bank to assess the complaint fairly and accurately. ​ Many people believe they need paperwork and documentation to submit a claim for PPI or PBAs, however, this is often untrue. At BCS, we can locate your accounts with some simple details. We always ensure our client’s are comfortable with the claims process from start to finish and if there is any information you don’t like to disclose, don’t worry, we’ll work around it to suit you. ​