Ressenyes de Bluecrest Wellness

Good morning, Thank you for taking the time to share your feedback following your recent stay at Holiday Inn Darlington. I’m very sorry to hear about the confusion and stress caused by the parking situation. I completely understand how frustrating it must have been to spend time downloading an app, only to later find out that parking was complimentary. Your experience helps us improve, and we hope to have the opportunity to welcome you back in the future for a much smoother and more relaxing stay. Warm regards, Beauford.

Good morning, Thank you for your feedback, and we're really sorry to hear about the ongoing issues you've experienced with the glucose test. We understand how frustrating this must be, especially after multiple attempts. While we're glad the rest of your results came through and that rebooking was smooth, we clearly need to take a closer look at why this particular test continues to cause problems. We appreciate your patience and would welcome the opportunity to follow up with you directly to ensure this is resolved properly going forward. Please don’t hesitate to get in touch with our team so we can assist further. Kind regards, Beauford.

Good morning, Thank you for your kind words. We're glad you found the experience friendly and that the range of locations worked well for you. We hope to see you again soon. Warm regards, Beauford.

Good morning, Thank you for taking the time to share such detailed feedback. I'm very sorry to hear about your experience, and I appreciate you bringing these concerns to our attention. This is certainly not the standard of care or professionalism we aim to provide. I have raised this as a formal complaint, and a member of our team will be in contact with you within 5 working days to discuss the matter further and ensure it is fully investigated. If there’s anything you’d like to add in the meantime, please don’t hesitate to reach out directly. Warm regards, Beauford.