It was ok, but the ear cuff was missing a gem, I replied as soon as I received it and it took a while
For a repsonse to say that it wound take 10 days to organise a exchange..
Astrid & Miyu
Astrid and Miyu
9 years ago
Hi Francesca,
We are very sorry to hear about your missing stone.
We hope your new item has arrived safely to you, apologies for the small delay but timeframes for all exchanges / replacements have been extended during this busy period.
Once more, apologies for any inconvenience.
Kind regards
Astrid & Miyu team
GU
Guest
9 years ago
No, new line hasn't been recieved...no communication from you guys until this feedback from on what to do with exchange/returns. Please can you look into it and let me know what to do? Ordered on 22nd Nov. Do you want me to return the faulty one and then you will send out the replacement? Please let me know.
Can't even begin to describe how beautiful my 2 bracelets are! I LOVE them. They looked beautiful on the website but when I received them, I was lost for words. Such beautiful design,so classy. Got...
Llegeix més
Astrid & Miyu
Astrid and Miyu
9 years ago
Dear Ana,
Thanks for your lovely words!
For this year's Christmas gifts for your loved ones and yourself don't forget to visit our Gift Guide Section!
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
