Great quality shoes. Fast delivery and nicely packaged :)
No display name for online@step2wo.com
Step2wo
8 years ago
Wonderful feedback, thank you for taking the time to give us your comments!
Data de la compra: 20/09/2017
0
Compartir
Client de confiança
8 years ago
Great service unfortunately the shoes were too small , so having to return them ,they are sold out for next size but will certainly buy from them again
No display name for online@step2wo.com
Step2wo
8 years ago
What a shame. Do keep an eye out to see if they come back in the size you need. Thank you for your feedback.
We are sorry to hear you found delivery slow. I have looked into this for you and can see that you placed your order on the 10th and these were dispatched on the 14th which was a Friday meaning you received these the following Monday unfortunately. This is within the 5-7 working days that was on your confirmation. If however in future you need a shoe urgently don't hesitate to give us a call and we can give you an estimate on the delivery time to avoid any disappointment. We re glad you like the shoes! Thank you for your feedback.
We are happy to hear you found speaking to a member of our team helpful. We are always happy to take your queries whether it be shoe related or order related. Thank you for your feedback.
Data de la compra: 13/09/2017
0
Compartir
Client de confiança
8 years ago
Excellent service ordered online and received my goods less than 36 hours
No display name for online@step2wo.com
Step2wo
8 years ago
Fantastic feedback, thank you for taking the time to give us your comments!
Data de la compra: 11/09/2017
0
Compartir
Client de confiança
8 years ago
Great service
No display name for online@step2wo.com
Step2wo
8 years ago
Thank you for your feedback, very happy to hear your daughter loves them.
Very slow dispatch, I ordered 3 pairs of school shoes on the 29th August, all in stock. They arrived on the 6th September, 2 days after my daughter had returned to school!! There was no mention of...
Llegeix més
No display name for online@step2wo.com
Step2wo
8 years ago
We are very sorry to hear you weren't happy with you delivery time. We do state on our website that if the shoes are in our main warehouse then they will be dispatched for next day delivery, or if in our external warehouse this could take 5-7 working days. As the shoes you ordered were not in our main warehouse this was the case with your order. I have looked into this for you and can see that you received this on the 6th working day as per your confirmation. If you are in a rush for a shoe or need your order by a specific time then please do not hesitate to contact us either via telephone or email and we can give you an estimated delivery time to avoid any future disappointment. We hope that your daughter nevertheless likes the shoes. Thank you for your feedback.
Very pleased with the shoes and the service. I will use them again.
No display name for online@step2wo.com
Step2wo
8 years ago
Great, we hope to have you shop with us again! Thank you for your comments!
Data de la compra: 29/08/2017
0
Compartir
Client de confiança
8 years ago
5 stars is for the service perfect. Constant communication from the time I purchased to delivery date, timely delivery, packaged well and the school shoes look just like they did online, we love...
Llegeix més
No display name for online@step2wo.com
Step2wo
8 years ago
Wonderful feedback. Thank you for taking the time to let us know your thoughts!
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
