Really quick delivery but the zips on both the boots are broken and fall down constantly
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Step2wo
8 years ago
We are very sorry to hear this, we don't seem to have any correspondence from you with regards to this, in which case we would be more than happy to look into it for you. Please email us on online@step2wo.co.uk or cal us on 0208 446 4795 and we can get this looked into for you immediately.
Data de la compra: 18/10/2017
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Trusted Customer
8 years ago
Què Trusted Customer va dir sobre Step2wo:
Excellent service, delighted with product
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Step2wo
8 years ago
Fantastic feedback, thank you for taking the time to comment!
Pretty, shoes Step2 ownbrand look as described and reasonably strong and supportive without being too clumpy. Efficient service but for a grandchild so refusal to deliver to anybody except cardholder...
Llegeix més
No display name for online@step2wo.com
Step2wo
8 years ago
Thank you for your feedback, we can appreciate not having the option to deliver to another person is frustrating, and we do hope this is something that will be changed in the future; however we currently have this in place for fraud purposes. We are happy to hear you are happy with the shoes nonetheless.
Data de la compra: 17/10/2017
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Client de confiança
8 years ago
Great shoes :)
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Step2wo
8 years ago
Thanks you for your feedback, we are glad you like them!
I have ordered a couple of times through Step2 and had no problems. This time though I was unhappy I ordered 2 pairs of boots as unsure of size they were delivered on Friday 13th OctI bet on this...
Llegeix més
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Step2wo
8 years ago
We are sorry to hear you are unhappy. Unfortunately we cannot offer 20% off orders that have already been dispatched if ordered before the promotion. In situations such as these you are more than welcome to re-place the order with the discount during the promotion and return the other pair. We are sorry we could not reply to your email sooner however our office hours are Monday - Friday 10 - 6pm. We do hope you re-consider and order from us again and are sorry for any inconvenience.
Ressenyes sobre un producte
Data de la compra: 12/10/2017
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Trusted Customer
8 years ago
Què Trusted Customer va dir sobre Step2wo:
Very efficient and speedy delivery
No display name for online@step2wo.com
Step2wo
8 years ago
Thank you, glad to hear you were happy with the service and hopefully your daughter loves them!
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
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Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
