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A great experience and upgrades were great. Hotels were nice and not too far from the sights only fly in the ointment was the Ryan air flight personally never again.

Well organized, speedy service and constant contact throughout

I thought the whole trip was great I was just a little disappointed that we were not made aware that the hotel in Florence was 15 mins walking from the centre. That said the hotel was very nice and...

Everything went according to plan, good hotels, flight times and train seats.

The opportunity to upgrade at no additional cost is viva looking after the customer

All bookings done efficiently and available to answer any questions.

From the initial booking with Kamila right through to the taxi drivers on each transfer everyone was very helpful and the organisation was very good

Very nice hotels and really enjoyed the rail travel ,would do it again

Listened to our requirements excellent organisation, everything sorted, tickets sent out in plenty of time. Good balance between cost and standards for the hotels booked.

paper work for the holiday