Not all cost are included and hotels are very far from the city centre, poor flight every think was an extra only small hand luggage included had to pay £100 for a 15kg suitcase.
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer service manager will get in touch with you.
Everything seemed to have been booked correctly (we booked via SecretEscapes) but we had to chase up all the information about flights and ferry tickets etc. Nothing seemed to be sent automatically....
All travel arrangements and hotels were good. We were given the wrong pick up point for the Chianti tour so after contacting the tour operator they directed us to the coach which resulted in all...
Initially, god, but to discover on our train journey from Niagra Falls to New York that our room at the New Yorker had been cancelled and there was not a room available was quite disturbing....
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Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer service manager will get in touch with you.
Отзиви за продукти
Дата на покупка: 13/03/2019
0
Споделете
TC
Trusted Customer
Проверено от Feefo
7 years ago
Какво каза Trusted Customer за Viva Holidays:
Great Deal , could not be faulted for anything and were really helpful
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
