Inspiring and empowering customers to read, learn, create and play
Услуга
3.1
/5
5
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1
539
98
75
105
448
1,265
рейтинг през последната година
Показване на всички 269,282 прегледа
Доверен клиент
Проверено от Feefo
12 years ago
Service was really good both online and in store, got all the information I needed…
Service was really good both online and in store, got all the information I needed and staff are very cooperative.
0
Споделете
Доверен клиент
Проверено от Feefo
12 years ago
Lovely book, excellent price, fast delivery. Fantastic!
0
Споделете
Доверен клиент
Проверено от Feefo
12 years ago
At first I was really pleased because everything came so quickly but one little dinosaur…
At first I was really pleased because everything came so quickly but one little dinosaur toy was missing and I was promised a replacement but it still hasn't turned up
I couldn't decide whether to...
Прочетете повече
0
Споделете
Доверен клиент
Проверено от Feefo
12 years ago
Ordered on the 28th September received on the 9th October. Not the fastest but then…
Ordered on the 28th September received on the 9th October. Not the fastest but then postage was free and I was in no hurry. It would be handy if a tracking number could be supplied to be able to...
Прочетете повече
0
Споделете
Доверен клиент
Проверено от Feefo
12 years ago
Prompt service good value
0
Споделете
Доверен клиент
Проверено от Feefo
12 years ago
Very impressed with both prompt delivery and replacement of
one of the books. The lady…
Very impressed with both prompt delivery and replacement of
one of the books. The lady on the phone was exceedingly polite
and efficient and I won't hesitate to order from The Works again.
0
Споделете
Доверен клиент
Проверено от Feefo
12 years ago
Cannot really comment as still awaiting delivery of order which was placed 28th September.
0
Споделете
Доверен клиент
Проверено от Feefo
12 years ago
Still hasn't arrived, no communication and they told me has only just been dispatched when…
Still hasn't arrived, no communication and they told me has only just been dispatched when I rang them.
Awful. Will warn everyone I know and never use them again, just terrible.
The Works
The Works
12 years ago
We are sorry that you have not received our usual high level of customer service on this occasion. We can confirm that your order was dispatched on 6th October and should be with you in the next few days.
Again, please accept our apologies.
Kind regards
The Works Customer Service
Доверен клиент
12 years ago
And yet I was told something different on the phone. Looks like everyone who leaves bad feedback had theirs dispatched on 6th October. How coincidental.
Hilariously, something I ordered at a later date to ordering from you has just arrived. From China.
0
Споделете
Доверен клиент
Проверено от Feefo
12 years ago
Great service and free P&P. What more could you want. Thankyou.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.