Inspiring and empowering customers to read, learn, create and play
Услуга
3.5
/5
5
4
3
2
1
824
121
79
108
455
1,587
рейтинг през последната година
Показване на всички 269,282 прегледа
TB
Tamara Banner
Проверено от Feefo
GBR
1 month ago
Какво каза Tamara Banner за The Works:
Excellent range
The Works always provide a fantastic range of book, toys and crafts that I purchase for my children and all at exceptional value.
0
Споделете
Доверен клиент
Проверено от Feefo
1 month ago
A lovely selection of books.
1
Споделете
ES
eva sheaf
Проверено от Feefo
GBR
1 month ago
Какво каза eva sheaf за The Works:
Can find books to read easily, prompt . Very satisfied.
1
Споделете
LB
Lynda Bailey
Проверено от Feefo
GBR
1 month ago
Какво каза Lynda Bailey за The Works:
Great price
I like the select of sudco books online but I am sadden because you have done away with click and collect
0
Споделете
Доверен клиент
Проверено от Feefo
1 month ago
Excellent service, fast delivery and packaged really well.thank you
0
Споделете
LW
LW
Проверено от Feefo
GBR
1 month ago
Какво каза LW за The Works:
The Works is great!
The Works is such a useful place to shop. Such variety at great prices for all ages. It’s a shame that the website has stopped offering online ordering and click and collect. The staff in store are...
Прочетете повече
0
Споделете
RB
Robin Brooks
Проверено от Feefo
GBR
1 month ago
Какво каза Robin Brooks за The Works:
Goods never arrived. Refund never received and all mess ages, letter not responded to.
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed this to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Споделете
KH
Kay Hassen
Проверено от Feefo
GBR
1 month ago
Какво каза Kay Hassen за The Works:
A now ex customer…such a shame!
it was excellent…when I could order on line and get my stuff delivered! Always great selection, great value, reliable service etc. i was a very frequent customer, and bought a lot….rbooks, craft...
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Cheryl Hughes
The Works
1 month ago
Good afternoon,
We would like to start by thanking you for being a loyal customer of The Works over the years and to acknowledge the impact of this change on customers that shop with us online.
As we look ahead to the next chapter of The Works, we have taken the difficult but necessary decision to simplify and refocus the business around our stores. This is not a decision that has been taken lightly but has been reached after careful consideration of a wide range of options to ensure that we can continue providing great value and a high standard of customer service.
We understand this may be disappointing and will impact some of our customers more than others, for which we sincerely apologise. Kind regards
The Works
0
Споделете
CS
Chris Shaw
Проверено от Feefo
GBR
1 month ago
0
Споделете
GJ
Grace Jenkins
Проверено от Feefo
GBR
1 month ago
Какво каза Grace Jenkins за The Works:
Bad customer service
Terrible customer service when produ ts didn't arrive 3 times because of the evri driver. Refunds for products not received took ages and no reply to my last customer service email. Going in store to...
Прочетете повече
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed your feedback to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues. We have passed your feedback regarding the refund to the relevant department.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.