Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за The Works | Обслужване на клиенти Отзиви за {{merchantUrl}} | Feefo

Показване на всички 269,282 прегледа

Доверен клиент

Проверено от Feefo

8 months ago

Excellent service

The price of item was very competitive. The delivery was prompt and reasonably priced (as item below the free delivery level) . Arrived well packaged.

Доверен клиент

Проверено от Feefo

8 months ago

Gifts

Orderd items came nxt day delivery really good value

JLM

Проверено от Feefo

GBR

8 months ago

Какво каза JLM за The Works:

Hopeless customer service

As of Dec 29, I haven’t received my order placed on Nov 28. It was dispatched but has been lost at Evri’s delivery depot, no movement since Dec 6. I emailed customer services and they obviously...

Прочетете повече

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Kirstin Maloney

Проверено от Feefo

GBR

8 months ago

Какво каза Kirstin Maloney за The Works:

Very slow delivery - be prepared

Although The Works offer of 10 children's books for £10 is a brilliant one, I regret using the home delivery service. I ordered 2 sets of Christmas themed books along with 2 gifts on 28th November...

Прочетете повече

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Barnara Mitchell

Проверено от Feefo

8 months ago

Какво каза Barnara Mitchell за The Works:

My Favourite

Very, very good service. Staff are very helpful and are always able to give me advice, suggestions, information of newly received products that might be of interest to me. I also value the range of...

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Hayleigh Kemp

Проверено от Feefo

GBR

8 months ago

Какво каза Hayleigh Kemp за The Works:

Terrible

Never received my items and waited a month for any information and refund

Доверен клиент

Проверено от Feefo

8 months ago

Great Value

Good choice of books, great value and quick delivery.

Chris Jones

Проверено от Feefo

GBR

8 months ago

Какво каза Chris Jones за The Works:

The works, works

Excellent service, great delivery

Mavaurneen Daynes

Проверено от Feefo

8 months ago

Какво каза Mavaurneen Daynes за The Works:

Excellent

Доверен клиент

Проверено от Feefo

8 months ago

Order cancelled by The Works at last minute

Complete order cancelled by The Works following our chase up regarding non delivery delivery on 19th December 2025. Original order was placed 19th November 2025.

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Прегледи на The Works

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?