Inspiring and empowering customers to read, learn, create and play
Услуга
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
рейтинг през последната година
Показване на всички 269,282 прегледа
Доверен клиент
Проверено от Feefo
8 months ago
Books come as ordered, great conditions.
0
Споделете
Доверен клиент
Проверено от Feefo
8 months ago
0
Споделете
KR
kelly rowland
Проверено от Feefo
8 months ago
Какво каза kelly rowland за The Works:
Delivery took so long that items arrived to late to give out for Christmas gifts. Communication was poor and no information or update given until I contacted.
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Споделете
MD
Ms K.Doughty
Проверено от Feefo
GBR
8 months ago
Какво каза Ms K.Doughty за The Works:
Great ideas at great prices!
Great products at Great prices and lots of range, love this store!
0
Споделете
Доверен клиент
Проверено от Feefo
8 months ago
Santa
Satisfactory, but roller pens were very disappointing.
0
Споделете
TB
Teri Barker
Проверено от Feefo
GBR
8 months ago
Какво каза Teri Barker за The Works:
Awful
Received a box of items totalling £37. The box was extremely squashed, soaking wet through and all items inside were either sopping wet, squashed, or had been torn open. It took me 2.5 hours of...
Прочетете повече
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Our records show that our customer service team have resolved this issue and a full refund has been processed.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Споделете
Доверен клиент
Проверено от Feefo
8 months ago
All good at the works
I have been shopping with the works for years [ in the shops and online ] the products are always very good and great value for money and i i hope i can deal with you in future .
0
Споделете
Доверен клиент
Проверено от Feefo
8 months ago
0
Споделете
JS
Jane Streatfeild
Проверено от Feefo
8 months ago
Какво каза Jane Streatfeild за The Works:
Very helpful store manager in Didcot
0
Споделете
Доверен клиент
Проверено от Feefo
8 months ago
Tortoise
It took so long for may parcel to arrive, I forgot I even ordered it.
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.