Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Прегледи на The Works

http://www.theworks.co.uk

ДОБЪР/РА

Inspiring and empowering customers to read, learn, create and play

Услуга

3.2

556

100

105

448

1,284

рейтинг през последната година

Показване на всички 269,282 прегледа

Jan Harvey

Проверено от Feefo

GBR

6 months ago

Какво каза Jan Harvey за The Works:

Didn’t receive my last recent order, did get a refund from the works though. It was the courier who lost the parcel .

Donna Smith

The Works

6 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Доверен клиент

Проверено от Feefo

6 months ago

Great service

Excellent

Доверен клиент

Проверено от Feefo

6 months ago

Good value & quality items.

Доверен клиент

Проверено от Feefo

6 months ago

Offers quality goods and good value for money

Easy to browse and order online. Kept informed throughout purchase, despatch and delivery. Items were of a high quality and good value for money.

Доверен клиент

Проверено от Feefo

6 months ago

Good service as usual.

Good service order delivered, on time, one item unavailable which was credited straight away.

Lynn Griffiths

Проверено от Feefo

GBR

6 months ago

Какво каза Lynn Griffiths за The Works:

Poor communication

Logged in and ordered online from the sales, to be collected from my local store, received no email confirmation of my order. Only knew the purchase went through as my account. With no delivery email...

Прочетете повече

Cheryl Hughes

The Works

6 months ago

Good afternoon, Thank you for your feedback. We apologise your click and collect order was delayed. We will pass your feedback to the relevant department to help make sure this does not happen in the future. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Доверен клиент

Проверено от Feefo

6 months ago

Against the Odds

The service is always very good and the products very good value for money. However, unfortunately The Works is sometimes let down by their couriers and we have had parcels lost twice recently. ...

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Lizzie

Проверено от Feefo

GBR

6 months ago

Какво каза Lizzie за The Works:

Great shop, amazing range of stationery, friendly helpful staff.

Friendly professional shop; fair prices for quality items.

Доверен клиент

Проверено от Feefo

6 months ago

it all went very smoothly , and i was very pleased

Доверен клиент

Проверено от Feefo

6 months ago

The service was good very efficient. The site was easy to use and delivery was good.

Не сте получили покана за оставяне на отзив?

Защо да се доверявате на отзивите във Feefo?

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