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Thank you so much for taking the time to leave a wonderful review! We hope we can welcome you back in the future for more exceptional experiences with us! 🌳☀️🦋

Thank you so much for taking the time to leave such a flattering review! We hope that your Wild Plum tree flourishes for a lifetime, and brings so much joy. 🌳✨🦋

Thank you for your feedback. We’re so sorry to hear your Rose Bush gift didn’t meet your expectations, especially as we always aim to provide gifts that feel truly special. While we’re glad you were happy with the service, we’d really like to understand more. Please get in touch with our customer happiness team at hello@thepresenttree.com so we can make this right for you. 🌹

Thank you for sharing such a heartfelt and thoughtful message. We’re deeply moved to know the Rose bush brought a moment of comfort and a lasting sense of connection during such a difficult time. The idea of adding a plaque with one of her mum’s funny quotes is both touching and full of personality; what a beautiful way to celebrate her memory. It truly means a lot that you chose The Present Tree for something meaningful and enduring. We’re also so pleased to hear you felt well supported throughout. We’re sending our warmest thoughts to you and your friend. 🌹💚

Thank you for taking the time to share your experience. It’s a real joy to hear that you felt supported and kept in the loop throughout, making sure you feel confident and reassured is something we care about deeply. We take great pride in preparing each tree with care, so knowing your Olive tree was in tip-top condition when it arrived means everything to us. Your kind words about the service mean a great deal to the whole team. We’re always just a message away if you ever need us again. 🌿

Thank you for your lovely message. We’re so happy to hear that your Olive tree gift made such a meaningful retirement gift for someone so special and thank you so much for choosing The Present Tree. Wishing your teacher many happy years ahead with their new tree. 🌿

Thank you so much for your thoughtful review. We’re delighted the Wild Plum tree arrived in good time and looking lovely. It’s such a special way to mark a new chapter, and we’re so pleased it made a meaningful retirement gift. Here’s to strong roots and a flourishing future ahead! 🌳💫

Thank you so much for your kind words! We’re over the moon to hear your best friend loved her Wild Plum tree gift. It’s such a meaningful choice, bursting with natural beauty and symbolism. We’re also delighted everything arrived just as planned. Here's to thoughtful gifts and wonderful friendships! 🌿💜

Thank you for your feedback. We’re really sorry to hear that the Wild Plum tree gift did not meet your expectations, especially for such a special occasion. We always aim to deliver both beautiful presentation and lasting meaning with every gift, so it’s disappointing to learn we fell short this time. If you’d like to contact our customer happiness team at hello@thepresenttree.com they will be happy to arrange a replacement. Just let us know and we’ll make it right.

Thank you for your feedback, and we’re so pleased to hear you loved the Olive tree gift. It is such a special choice for an anniversary gift. We're really sorry it arrived a day earlier than you expected. Our free and tracked delivery service is an estimated service, which means we can’t guarantee the exact delivery date, although we do our best to get it there on time. We completely understand how important timing is when it comes to gifting, and we really appreciate you taking the time to let us know. 🌿