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Thank you so much for your thoughtful review. We’re delighted the Wild Plum tree arrived in good time and looking lovely. It’s such a special way to mark a new chapter, and we’re so pleased it made a meaningful retirement gift. Here’s to strong roots and a flourishing future ahead! 🌳💫

Thank you so much for your kind words! We’re over the moon to hear your best friend loved her Wild Plum tree gift. It’s such a meaningful choice, bursting with natural beauty and symbolism. We’re also delighted everything arrived just as planned. Here's to thoughtful gifts and wonderful friendships! 🌿💜

Thank you for your feedback. We’re really sorry to hear that the Wild Plum tree gift did not meet your expectations, especially for such a special occasion. We always aim to deliver both beautiful presentation and lasting meaning with every gift, so it’s disappointing to learn we fell short this time. If you’d like to contact our customer happiness team at hello@thepresenttree.com they will be happy to arrange a replacement. Just let us know and we’ll make it right.

Thank you for your feedback, and we’re so pleased to hear you loved the Olive tree gift. It is such a special choice for an anniversary gift. We're really sorry it arrived a day earlier than you expected. Our free and tracked delivery service is an estimated service, which means we can’t guarantee the exact delivery date, although we do our best to get it there on time. We completely understand how important timing is when it comes to gifting, and we really appreciate you taking the time to let us know. 🌿

Thank you for taking the time to leave such thoughtful feedback. We’re so pleased your Olive tree arrived safely and made a wonderful impression. It’s lovely to hear the whole experience felt special from start to finish. 🌿

Thank you for your kind words. The Wild Plum tree is one of our favourites; full of life, promise and just a little bit magical. We’re so glad it arrived smoothly and that the hamper added that extra touch of celebration. Some gifts feel special from the moment they arrive, and this sounds like one of them. 🌿

Thank you for your kind words and for sharing the lovely photo! We’re delighted your Myrtle tree is settling in so well to its new forever home and already showing fresh growth and buds. It sounds like it’s off to a fantastic start, here’s to many beautiful blooms ahead! 🌳

Thank you so much for your wonderful review! We're thrilled to hear your Fig tree gifts have found happy homes and are flourishing. It means the world to us that you've chosen our gifts for several special occasions, and we're truly grateful for your continued support. We hope they keep bringing beauty and joy for years to come! 🌿

Thank you for letting us know how well your Myrtle trees are doing. It’s fantastic to hear they arrived right on schedule and are flourishing so beautifully. A gift that grows and thrives makes a truly lasting impression. 🌳

Thank you for your kind words. We’re glad your Olive tree reached you exactly when expected and in perfect condition. A gift like this carries a message of peace and resilience and we hope it thrives beautifully in its new home. 🕊️