Excellent service and very reasonable premium rates. No complaints at all.
Отзиви за продукти
Дата на покупка: 09/02/2021
0
Споделете
Доверен клиент
Проверено от Feefo
5 years ago
I did not get my documents emailed after paying for my insurance. I had to call back to request them and it took several days before I received them.
Sarah
Shield Total Insurance
5 years ago
We're sorry that there was a delay in you receiving the documents. We understand that there are some Royal Mail delays being reported in some areas of the country, so this may be to blame.
Доверен клиент
5 years ago
I did not get my documents sent by royal mail. I asked for them to be sent by email
Отзиви за продукти
Sarah
Shield Total Insurance
5 years ago
We're sorry that you feel that the cost of our insurance is expensive - but our caravan insurance provides a great level of cover for your caravan. If you find cheaper insurance in the market, it is always worth checking what levels of cover it includes compared to our policy.
Been with Shield for many years and fortunately never had to make a claim, but when renewal is due I contact them and have never had trouble with renewal and always pleasant to deal with.
Отзиви за продукти
Дата на покупка: 19/02/2021
0
Споделете
MP
Mr K K Penman
Проверено от Feefo
5 years ago
Какво каза Mr K K Penman за Shield Total Insurance:
When I received the documents it was apparent the policy was not what I wanted , I called and asked if what I needed could be added, as this was not possible I asked for a refund . I was told I would...
Прочетете повече
Sarah
Shield Total Insurance
5 years ago
Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.
MP
Mr K K Penman
5 years ago
i still have not received the refund, despite being told it would be paid direct to my bank account
Sarah
Shield Total Insurance
5 years ago
We're sorry that you haven't received your refund. As we've discussed on the phone, we will investigate and ring you when we know more. Sorry for any convenience.
Отзиви за продукти
Sarah
Shield Total Insurance
5 years ago
Thank you for your feedback. Following our telephone conversation, we hope that you are now content with the resolution. Our online customer journey is always being refined, so we will take your feedback on board to ensure that documents are available at an earlier point in the quote process. We would love the chance to provide you with a quote again next year please.
Sarah
Shield Total Insurance
5 years ago
Thank you for your feedback
Дата на покупка: 23/01/2021
0
Споделете
MJ
Mrs J Johnson
Проверено от Feefo
5 years ago
Какво каза Mrs J Johnson за Shield Total Insurance:
Was good value now only average, acknowledgment of online payment not sent, phone not answered in a reasonable time, call back didn't happen - leaves no confidence they will be contactable in the...
Прочетете повече
Sarah
Shield Total Insurance
5 years ago
It was great to speak to you today to discuss your feedback. We're pleased that you are now a happy customer and that this has been resolved.
Отзиви за продукти
Sarah
Shield Total Insurance
5 years ago
Thank you for your feedback. It was great to speak to you earlier and we're pleased that you are now a happy customer.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.