Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Shield Total Insurance | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/shield-total-insurance | Feefo

Доверен клиент

Проверено от Feefo

2 years ago

The service and communication were very good. I reserve judgement the quality of the product.

Lindsey

Shield Total Insurance

2 years ago

Hi, Its great to hear our service and communication are very good. Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 27/07/2023

0

KR

Kevin Roberts

Проверено от Feefo

stoke-on-trent

2 years ago

Какво каза Kevin Roberts за Shield Total Insurance:

good value

got my quote n called to renew insurance, easy to arrange n was done quickly

Lindsey

Shield Total Insurance

2 years ago

Hi Kevin, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick and easy to process. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 27/07/2023

0

Доверен клиент

Проверено от Feefo

2 years ago

Confusing communications

I spoke to you and renewed the cover and still I received an email and a text saying I had no cover. I had to them call again to clarify if I was covered. Also the insurance is u see a different...

Прочетете повече

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. My apologies for any miscommunication received . We are always working on improving our services and your feedback is muchly appreciated Kindest Regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 25/07/2023

0

MI

Mr Paul Ibbotson

Проверено от Feefo

2 years ago

Какво каза Mr Paul Ibbotson за Shield Total Insurance:

Very good service

Very professional great price always easy to get in touch with them very happy with the service i receive will continue to use this company

Lindsey

Shield Total Insurance

2 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It's great to hear your are very happy with our service, and that our process is always easy and professional. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 23/06/2023

0

MR

Mrs Linda Rowson

Проверено от Feefo

2 years ago

Какво каза Mrs Linda Rowson за Shield Total Insurance:

Easy to work with

Easy to renew and arrange payment over the year. Shame about the office hours could do with a later evening even once a week.

Lindsey

Shield Total Insurance

2 years ago

Hi Linda, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was easy to arrange. I can confirm our representatives are available to outbound customers Tuesday to Thursday until 1830, should you require to renew your policy at a later time next year. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 21/07/2023

0

Доверен клиент

Проверено от Feefo

2 years ago

I was recommended to use Shield when I first bought my Campervan. I have always continued to use them - finding them competitive with excellent customer service.

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear that you would recommend Shield and our representatives provide an excellent customer service. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 18/06/2023

0

Доверен клиент

Проверено от Feefo

2 years ago

Friendly

Coped nicely when my email provider failed

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear our representatives were able to resolve any issues swiftly. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 12/07/2023

0

MJ

Mr LESLIE James

Проверено от Feefo

2 years ago

Какво каза Mr LESLIE James за Shield Total Insurance:

very good and easy to understand any changes in the policy

Lindsey

Shield Total Insurance

2 years ago

Hi Leslie, Thank you for taking the time to review your recent experience. It’s great to hear you received a good service when making changes to your policy. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Lindsey

Shield Total Insurance

2 years ago

Hi Leslie, I am sorry to hear that your premiums have increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. Your feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements, Kindest regards, The Club Care Team The Shield Total Insurance Team

Дата на покупка: 07/06/2023

0

Доверен клиент

Проверено от Feefo

2 years ago

I have been with Shield for what must be 20 years. That says it all.

I have been with Shield for what must be 20 years. That says it all. I have never felt my premiums were increased to give discounts to new customers. Again that says a lot.

Lindsey

Shield Total Insurance

2 years ago

Hi, It’s great to hear feedback from a long standing customer. Thank you for being valued customer. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 06/06/2023

0

ME

maureen E

Проверено от Feefo

Stratford upon Avon

2 years ago

Какво каза maureen E за Shield Total Insurance:

Spot On

First class service. No problems whatsoever

Lindsey

Shield Total Insurance

2 years ago

Hi Maureen, It is fantastic to hear we provide a first class service. Thank you for providing your feedback. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 31/05/2023

0

Прегледи на Shield Total Insurance

Trailer TentОще прегледи на този продукт (19)Разгледайте уебсайта на продуктаHow on earth can I rate the quality of an insurance policy until I try to use it?

MotorhomeОще прегледи на този продукт (84)Разгледайте уебсайта на продуктаcaller spent time telling me about the breakdown cover n then said that it couldn't be offered as my van is over 29 years old, bit of a waste of time telling me

TrailerОще прегледи на този продукт (41)Разгледайте уебсайта на продуктаAs above but now 2 star not 3 because you’ve asked me twice which is annoying

Leisure HomeОще прегледи на този продукт (141)Разгледайте уебсайта на продуктаVery good price and great service

TrailerОще прегледи на този продукт (41)Разгледайте уебсайта на продуктаHappy with insurance and having a back up.

MotorhomeОще прегледи на този продукт (84)Разгледайте уебсайта на продуктаGood - nice to be able to speak to a human

TrailerОще прегледи на този продукт (41)Разгледайте уебсайта на продуктаValue for money for a basic trailer

Leisure HomeОще прегледи на този продукт (141)Разгледайте уебсайта на продуктаHas gone up to much this year

MotorhomeОще прегледи на този продукт (84)Разгледайте уебсайта на продуктаEXCELLENT BUT TO BE HONEST THESE SURVEYS IRRITATE ME.

Leisure HomeОще прегледи на този продукт (141)Разгледайте уебсайта на продуктаfirst class efficient service...

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?