Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Shield Total Insurance | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/shield-total-insurance | Feefo

MG

Mr Anthony Gillard

Проверено от Feefo

2 years ago

Какво каза Mr Anthony Gillard за Shield Total Insurance:

All ways good

Lindsey

Shield Total Insurance

2 years ago

Hi Anthony, Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with our service. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 13/07/2023

0

Доверен клиент

Проверено от Feefo

2 years ago

Will never use them again. Not the company they used to be.

Tell the truth about policies.

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear that you are not happy with the service and information that you have been provided during our communications. I have forwarded your feedback to our complaints team to ensure the issues raised are investigated thoroughly. We are always working on improving our services and your feedback is appreciated. Kindest Regards, The Shield Total Insurance Team

Отзиви за продукти

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear you are unhappy with the delays in processing your refund. Refunds can take up to 28 days to be processed, and we apologies this was not explained at the time of the cancellation. Thank you for taking the time to provide product feedback. It is appreciated and will be shared with the relevant business areas to support any required improvements. Kindest Regards, The Shield Total Insurance Team

Дата на покупка: 19/08/2023

0

MB

Mr Lawrence Bufton

Проверено от Feefo

2 years ago

Какво каза Mr Lawrence Bufton за Shield Total Insurance:

I would definitely recommend them. They were helpful and polite with my query. No complaints at all.

Lindsey

Shield Total Insurance

2 years ago

Hi Lawrence, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were polite and helpful. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 01/05/2023

0

MA

Mr Brian Anderson

Проверено от Feefo

2 years ago

Какво каза Mr Brian Anderson за Shield Total Insurance:

one happy satisfied customer thanks

We have always used Shield for all our caravans static and others and have had a perfect service for the past 14 years without any compromise will continue into the future our ages willing . That i...

Прочетете повече

Lindsey

Shield Total Insurance

2 years ago

Hi Brian, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you are happy with the service you have received over the past 14 years. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 15/08/2023

0

Доверен клиент

Проверено от Feefo

2 years ago

Helpful and knowledgable staff

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that our staff are helpful and knowledgeble. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 09/07/2023

1

Доверен клиент

Проверено от Feefo

2 years ago

Excellent customer servìce

Excellent service, very helpful.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you received an excellent service and our reprensentative was helpful. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 07/08/2023

0

MT

Mr Barry Towes

Проверено от Feefo

Turners Hill

2 years ago

Какво каза Mr Barry Towes за Shield Total Insurance:

Very helpful staff and good service

Lindsey

Shield Total Insurance

2 years ago

Hi Barry, It’s great to hear that our representatives are helpful and provided a good service. .Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 01/08/2023

0

MR

Mr Scott Ritchie

Проверено от Feefo

2 years ago

Какво каза Mr Scott Ritchie за Shield Total Insurance:

Friendly and helpful. The process was quite straightforward.

Friendly and helpful.. everything was clearly explained.

Lindsey

Shield Total Insurance

2 years ago

Hi Scott, Thank you for taking the time to review your recent experience. It’s great to hear the process was straightforward and our representatives are helpful & friendly. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 31/07/2023

0

Доверен клиент

Проверено от Feefo

2 years ago

Good customer service, explained everything in English so I could understan

Good customer service, very helpful, explained everything in English so I could understand the details.

Lindsey

Shield Total Insurance

2 years ago

Hi, It is great to hear you received good customer service and our representative fully explained your cover. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 29/07/2023

0

MK

Mrs Janet Kinchin

Проверено от Feefo

2 years ago

Какво каза Mrs Janet Kinchin за Shield Total Insurance:

Excellent customervservice

Excellent customer service, was able to renew insurance very quickly.

Lindsey

Shield Total Insurance

2 years ago

Hi Janet, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick process and you received excellent customer service. Kindest regards, The Shield Total Insurance Team

Отзиви за продукти

Дата на покупка: 28/07/2023

0

Прегледи на Shield Total Insurance

Leisure HomeОще прегледи на този продукт (141)Разгледайте уебсайта на продуктаAll ways a fair price and pleasure to talk the the staff

MotorhomeОще прегледи на този продукт (84)Разгледайте уебсайта на продуктаCancelled policy on same day. Waited 11 days for refund after chasing them. Up your game.

MotorhomeОще прегледи на този продукт (84)Разгледайте уебсайта на продуктаI'm satisfied with the cover and cost. My questions were all answered completely and any worries I had were allayed. The person I dealt with was friendly and competent.

Touring CaravanОще прегледи на този продукт (122)Разгледайте уебсайта на продуктаThe policy covers just what we need

MotorhomeОще прегледи на този продукт (84)Разгледайте уебсайта на продуктаHelpful and knowledgable staff

Leisure HomeОще прегледи на този продукт (141)Разгледайте уебсайта на продуктаGreat service thanks very much

Leisure HomeОще прегледи на този продукт (141)Разгледайте уебсайта на продуктаVery helpful staff and good service will definitely use again

MotorhomeОще прегледи на този продукт (84)Разгледайте уебсайта на продуктаQuite happy with the price.

MotorhomeОще прегледи на този продукт (84)Разгледайте уебсайта на продуктаGood service, very helpful, explained everthing so I could understand

Leisure HomeОще прегледи на този продукт (141)Разгледайте уебсайта на продуктаGood product, exactly what was required

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?