Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Room to Grow | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/room-to-grow | Feefo

Показване на всички 1,592 прегледа

Доверен клиент

5 years ago

Дата на покупка: 27/04/2020

Good service

Good communication

Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review, we really do appreciate it. Best wishes RTG

Отзиви за продукти

Paula Leslie

5 years ago

Дата на покупка: 12/05/2020

Какво каза Paula Leslie за Room to Grow:

Fabulous service

Excellent service, was informed they were on back order but arrived 3 days later, brilliant.

Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review, it is very much appreciated and helps us assess our performance and continually strive to improve. Best wishes RTG

Отзиви за продукти

Vullnet Kasapolli

5 years ago

Дата на покупка: 05/05/2020

Какво каза Vullnet Kasapolli за Room to Grow:

It's a solid and sturdy bunk bed. Very well made, it's designed to last. Was easy to assemble. We bought an optional trundle drawer for sleepovers and Jubilee hook on shelf - great to hold water or a...

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Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review and you kind comments. I have passed this on to Heather and the customer service team. Best wishes Anne

Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 06/05/2020

Incomplete order, no customer support

Even in this strange times it shouldn't take a parcel more than 18 days to arrive if your site quotes 2-3days. There is no tracking available for the order, the support team is overwhelmed. I still...

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Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 11/05/2020

Fantastic service

Fantastic service, great communication throughout the process with friendly staff. The bed is sturdy and our boys love it! I would highly recommend the bed but especially using this company.

Anne

Room to Grow

5 years ago

Thank you for your kind 5 star review, we are working hard to constantly improve our service. We are delighted your boys love their new bed! Best wishes RTG

Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 29/03/2020

Quick and quality

Great service even during Covid -19

Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review, we really appreciate your comments. Our delivery teams are working hard to try and continue as normal a service as possible. Best wishes Anne

Отзиви за продукти

Matthew Lloyd

5 years ago

Дата на покупка: 26/04/2020

Какво каза Matthew Lloyd за Room to Grow:

A great solid bed

Anne

Room to Grow

5 years ago

Thank you for taking time to review the Jubilee Chunky Bunk Bed in Soft Grey. We appreciate your comments. Kind regards, Anne

Amnon Shaked

London

5 years ago

Дата на покупка: 28/04/2020

Какво каза Amnon Shaked за Room to Grow:

Delivery problems

They left the bed outside the building and would not bring it into the house. Some of the planks were too heavy to carry single handed

Anne

Room to Grow

5 years ago

We appreciate your comments. We are sorry you were unhappy with the delivery. Unfortunately during these unprecedented times and the restrictions imposed, our delivery teams are only able to do doorstep deliveries, they are unable to enter any property due to COVID-19. Kind regards Anne

Amnon Shaked

5 years ago

Well you should have informed me of that. The planks were too heavy to carry. Very poor service and frankly poor explanation.

Anne

Room to Grow

5 years ago

Please accept our apologies, the delivery team should make it clear when they are booking in. I will certainly feedback your comments.

Amanda Wilson

5 years ago

Дата на покупка: 12/04/2020

Какво каза Amanda Wilson за Room to Grow:

Yes i'd recommend. No hassles and a prompt response to my questions on delivery in the covid lockdown

Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review. Your comments are important to us and we are pleased we were able to help with your questions. Best wishes Anne

Отзиви за продукти

Доверен клиент

5 years ago

Дата на покупка: 15/04/2020

Delivered to the front door step, pleasant delivery man.

Anne

Room to Grow

5 years ago

Thank you for taking time to review our service, it is very much appreciated. Kind regards Anne

Отзиви за продукти

Anne

Room to Grow

5 years ago

I am sorry to hear you are having issues with your mattress. I will arrange for the support team to contact you directly. The mattress does have an odour when first opened (due to fire retardant treatment that we legally have to apply) but this should dissipate after a couple of days. It seems strange to have lasted so long. We will investigate this matter further. Kind regards Anne

Не сте получили покана за оставяне на отзив?

Относно Room to Grow

Room to Grow, leading on-line children's bedroom specialists offer an extensive collection of fabulous bedroom solutions. Through ingenious furniture designs, clever space saving features and fabulous accessories that help parents create practical, yet stylish bedrooms for their children, providing them with their own environment to sleep, study and play. We are proud to be online specialists for Stompa, Flexa, Jubilee. Ollie & Leila, Solitaire and Scallywag to name but a few.

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01943 660760

97-99 Pegholme, Wharfebank Mills, Ilkley Road, Otley, West Yorkshire, LS21 3JP, United Kingdom

Защо да се доверявате на отзивите във Feefo?

Научете повече за Feefo

Прегледи на Room to Grow

Stompa UNOS 21 - Highsleeper with Sofa Bed and Desk - GreyОще прегледи на този продукт (6)Разгледайте уебсайта на продуктаFeels sturdy, easy to put together

Solitaire Midsleeper with Pull Out DeskОще прегледи на този продукт (8)Разгледайте уебсайта на продуктаMy 5 year old absolutely loves this bed. Very sturdy and looks great. Definitely a two person job to construct.

Jubilee Hook on Shelf- Surf WhiteОще прегледи на този продукт (1)Разгледайте уебсайта на продуктаGreat and useful shelf for the top bunk to hold water or a book.

Solitaire BunkbedОще прегледи на този продукт (5)Разгледайте уебсайта на продуктаSolid bed, aesthetically pleasing and easy for my eldest son to climb up and down the sturdy ladder.

Stompa S Flex Airflow Foam Mattress 90x200cmОще прегледи на този продукт (8)Разгледайте уебсайта на продуктаMattresses really comfortable, strong smell from fire retardant that takes a few days to dissipate.

Skye High Sleeper - WhiteОще прегледи на този продукт (3)Разгледайте уебсайта на продуктаMy daughter loves it, lots of storage and a cosy desk to work at

New York White Swivel ChairОще прегледи на този продукт (2)Разгледайте уебсайта на продуктаOk for occasional use but looks good with the bed we bought

White Clip on Bendy Bunk LightОще прегледи на този продукт (8)Разгледайте уебсайта на продуктаDoes exactly what it's meant to

Luna Z Lamp - MetalОще прегледи на този продукт (1)Разгледайте уебсайта на продуктаOk but a bit light so it falls over

Stompa CK White Wooden Bunk BedОще прегледи на този продукт (56)Разгледайте уебсайта на продуктаBrilliant shape and size. A little concerned about how easily the wood will scrape but so far so good

Stompa S Flex Airflow Foam Mattress 90x190cmОще прегледи на този продукт (4)Разгледайте уебсайта на продуктаAll good so far, the kids are happy.

Solitaire White Midsleeper with Two BookcasesОще прегледи на този продукт (2)Разгледайте уебсайта на продуктаThe bed is a Fantastic product, very well built..

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?