We would book again with Riviera for your holidays on land but not for a river cruise!
We thought the food choices became very repetitive after two weeks though they always looked fresh.
It was a...
I think you should emphasise even more strongly that debit cards cannot be used on the ship. I do not possess a credit card.
I do think that some things need looking into, i.e. a hot breakfast...
I gave this score as the description in the brochure does not reflect the time spent on the bus and the poor road links in these countries. The food in the hotels were quite poor quality considering...
Прочетете повече
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for your review. On behalf of Riviera Travel I would like to offer my sincere apologies that your recent holiday with us was not in line with your expectations. We work tirelessly to ensure the very highest quality levels for our tours and it is disappointing that you were not happy with your holiday. You can be assured we constantly monitor client feedback and your comments will prove extremely helpful in highlighting key areas that require our attention. If you would like to discuss the issues raised further, we kindly ask that you contact our Customer Services Department at info@rivieratravel.co.uk.
Отзиви за продукти
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for your review. On behalf of Riviera Travel I would like to offer my sincere apologies that your recent holiday with us was not in line with your expectations. We work tirelessly to ensure the very highest quality levels for our tours and it is disappointing that you were not happy with your holiday. You can be assured we constantly monitor client feedback and your comments will prove extremely helpful in highlighting key areas that require our attention. If you would like to discuss the issues raised further, we kindly ask that you contact our Customer Services Department at info@rivieratravel.co.uk.
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
