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Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the Lake Como, St Moritz & Bernina Express tour overall. We are, however, sorry to learn that you were disappointed with the hotel and that you felt it fell below the standards you would normally expect from Riviera Travel. We would like the opportunity to look into your concerns further. If you could please contact our Guest Relations team with some additional details, they will be happy to review the matter and address your feedback directly. Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you on another Riviera holiday in the future.

We are delighted to hear that you enjoyed our tour of Spain's Basque Country, La Rioja & Burgos, and found the organisation and accommodation to be of a high standard across the three cities. We appreciate you taking the time to share your positive experience with us.

Thank you for your wonderful feedback. We are delighted to hear you had a super holiday and enjoyed the lovely places, your hotel, and your guide. It's great to know you had such a positive experience.

Thank you for taking the time to share your feedback on your recent Italian Adventure aboard the Star Clipper. We are pleased to hear that you found the trip to be excellent overall and appreciate you highlighting the quality of the food on board. We note your comments regarding the accommodation and its location in Rome, and we thank you for sharing your thoughts.

Thank you for your feedback. We are delighted to hear that you felt well looked after by our crew, enjoyed the food and drinks, and found the service throughout the ship to be of a high standard. We appreciate your comments regarding the time available at some of the ports of call. The unique navigation requirements of the Douro can influence the cruising schedule, but we're pleased to hear that, overall, you had an enjoyable holiday and thank you for travelling with us.

Thank you for your 4* review. We're so pleased to hear you enjoyed your time in Bruges and had an excellent tour manager. We also appreciate you taking the time to share your feedback regarding the travel arrangements on your final day. Your comments are very helpful as we review our itineraries to ensure the best possible experience for all our travellers.

Thank you for taking the time to share your experience of our Helsinki, Tallinn and Riga tour. We are delighted to hear that you found the three destinations to be very interesting.

Thank you for your wonderful review of the Burgundy, the River Rhone & Provence Cruise. We are delighted to hear that you had such an excellent trip and that you enjoyed visiting the many and varied places. It is also very pleasing to know that you felt looked after so well by our crew, director, and host.

We are so pleased to hear you had such a wonderful trip with us. It's fantastic that you enjoyed the company of your fellow travellers and that our representative made your journey even more special. We appreciate you sharing your experience.

We are so pleased to hear that your Madeira holiday was one of your best Riviera Holidays. It sounds like you had a truly wonderful experience with the excellent weather, Tour Manager, local guide, and coach driver. We are also delighted that you found the hotel to be very good, with its cleanliness and superb food selection.