I haven't asked for any service. However I will contact them, as I hope my pants are a faulty product
Ida
Long Tall Sally
11 days ago
We're sorry to hear you're disappointed with the quality of your trousers and apologise for any inconvenience caused.
We've now sent you an email with links and information on how to return the item if you believe it is faulty.
Thank you for bringing this to our attention, and we're sorry your experience hasn't met expectations.
0
Споделете
TA
Tanja
Проверено от Feefo
DEU
11 days ago
Какво каза Tanja за Long Tall Sally:
Sehr schneller Versand!
0
Споделете
Доверен клиент
Проверено от Feefo
11 days ago
Items designed for tall people but some odd design choices.
Easy to do a click and collect.
Michelle
Long Tall Sally
11 days ago
Thank you for sharing your feedback! 💗 We’re glad to hear you found our Click & Collect service easy to use. We’re sorry that some of the design choices weren’t quite to your taste, and we appreciate you taking the time to share your thoughts with us. We’ll pass your feedback on to our team as we’re always looking for ways to improve our styles and customer experience. 😊
0
Споделете
Доверен клиент
Проверено от Feefo
11 days ago
On Trend
Prompt & efficient delivery
0
Споделете
Доверен клиент
Проверено от Feefo
11 days ago
Always Beautiful.
Arrived next day. Well packed and lovely. Easy to order. Live the ling lengths.
0
Споделете
DT
Daniela Twellmeier
Проверено от Feefo
11 days ago
Какво каза Daniela Twellmeier за Long Tall Sally:
Bester Shop
Gut.
Hoffe werden wieder ein Teil in der EU, damit das einkaufen noch besser wird.
Vermisse die Shops in Deutschland.
0
Споделете
AK
Amna Kashif
Проверено от Feefo
GBR
11 days ago
Какво каза Amna Kashif за Long Tall Sally:
Definitely buy again
Outstanding service, really fast delivery, and excellent packaging.Very happy with my purchase
0
Споделете
CM
Carolyn Mitchell
Проверено от Feefo
GBR
11 days ago
Какво каза Carolyn Mitchell за Long Tall Sally:
Tweed trousers
Service is always excellent
0
Споделете
Доверен клиент
Проверено от Feefo
11 days ago
Horrible experience
horrible, charged $22 for a return from the US without letting me know they would do this and I had to prepay $22 on top of the original purchase price to even be authorized a return. I mailed it...
Прочетете повече
Michelle
Long Tall Sally
11 days ago
We’re very sorry to hear about your disappointing experience with Long Tall Sally. We understand how frustrating it must be to incur unexpected return costs and then have to wait for your refund.
We can see that your return was sent by you on 02/10/2026. As your parcel is being returned to our UK warehouse, we kindly ask that you allow up to 28 days for your return to arrive and for your refund to be processed and issued.
We apologise for any inconvenience caused and appreciate your patience and understanding while we await the arrival of your return.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.