Advertised as reduced from £80 to £30 the sweater was attractive. Received in good time.
When unpacked, I found a ‘genuine’ , not reduced price label giving the value as £20.
What would cross your...
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Customer Services
JOY
6 years ago
Hello,
Thank you for leaving us the review- as we said via email, we are really sorry about this mistake. We must have accidentally forgotten to update the price again on the website even though we did on the product itself. If this happens to anyone we will immediately refund the difference. Again, we are sorry that this has happened. The eCommerce team has since updated the price online. We aim to be fair and just company but sometimes accidents happen but we will always take responsibility and correct them.
JOY x
Дата на покупка: 04/01/2020
0
Споделете
PD
Peter Dixon
6 years ago
Какво каза Peter Dixon за JOY:
Arrived really quickly
Customer Services
JOY
6 years ago
Hello,Thanks for the fab review! I hope you had a great weekend :)
JOY x
The coat I ordered was of excellent quality but the colour and length were not suitable for me.
I returned it and received my money back the next day. I was very impressed.
Customer Services
JOY
6 years ago
Thank you for the great review! I hope you're having a good day!JOY x
Дата на покупка: 01/01/2020
0
Споделете
Доверен клиент
6 years ago
Perfect
Отзиви за продукти
Дата на покупка: 01/01/2020
0
Споделете
Доверен клиент
6 years ago
Prompt and efficient service. Very pleased.
Customer Services
JOY
6 years ago
Thank you for the great review!I hope you have a good day and a fab weekend :)
JOY x
My first experience with Joy was a mixed one. I ordered some sale items which were delivered promptly and that I am very happy with. Good quality, value and accurate sizing. However, upon checking my...
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Customer Services
JOY
6 years ago
Hi,Thank you for your feedback.
We have now since got a voicemail system for future issues.
I am glad this issue was dealt with so promptly. Over the Christmas/NYE period we have had some time off explaining the lack of response- I am so sorry about this!
I hope you're having a lovely 2020 so far :)
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
