The price shown on the website was not up to date and were asked to pay more as their supplier for the first offer had run out of apartment allocation, funny as the same thing happened last year!
0
Споделете
MD
Mr Roger Dowden
Проверено от Feefo
3 years ago
Какво каза Mr Roger Dowden за Holiday Gems:
No personal touch 😏
Not having spoken to anyone at Gem regarding the booking, I find it difficult to comment.
There is no personal touch.
1
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Took too long to confirm holiday after booking by which time price increase
Took too long to confirm holiday after booking by which time price increased
0
Споделете
MR
Mr Michael Rimmer
Проверено от Feefo
Mirfield
3 years ago
Какво каза Mr Michael Rimmer за Holiday Gems:
Absolutely fantastic
Absolutely fantastic and excellent value for money.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
excellent
excellent web site and service thanks
0
Споделете
MC
Mr paul carmichael
Проверено от Feefo
3 years ago
Какво каза Mr paul carmichael за Holiday Gems:
Easy & professional
Easy booking process, rep on customer service excellent, speaking plain english & getting straight to the point - no silly chatter, all in all a very profesional experience
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Great Choice, Great Price.
The service I received was first rate, the web site was very easy to use, with more choice of hotels, at the location I was searching, than any other company I have used. The price of the holiday...
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0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Communication and customer service
The company is not able to be contacted once you are overseas. There is no support. Emails are not responsed to there is no contact for the uk
Review Team
Holiday Gems
3 years ago
This is factually incorrect, we have a 24/7/365 emergency number. Your emails have been responded to and will continue to be however this method of communication may take longer to achieve resolution. We are sorry if you are personally unable to use the correct emergency number but it is provided.
0
Споделете
MW
Miss Mary Wason
Проверено от Feefo
3 years ago
Какво каза Miss Mary Wason за Holiday Gems:
Very happy with everything
0
Споделете
MN
Mr Reiss Naylor
Проверено от Feefo
3 years ago
Какво каза Mr Reiss Naylor за Holiday Gems:
Arrogant conartists
Absolutely rediculous how you add additional charges when you have just paid a deposit! And how you think weeks after paying a hefty deposit you think anyone in there right mind could pay £1000 in...
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Review Team
Holiday Gems
3 years ago
Mr Naylor we request that you revise your libellous comment. You booked online on our website and requested the payment plan option and agreed to our terms and conditions applicable by ticking these at the time. We can see that as a gesture a more affordable plan has now been provided to assist your circumstances and we reject your comment that our attitude or the outcome was in any way unsympathetic.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
