We emailed pictures of our disgusting accommodation an did not get a respon
We emailed pictures of our disgusting apartment but had no response from holiday gems
Review Team
Holiday Gems
3 years ago
Mr James we do hope you emailed to the correct team to address this as they have an auto reply which gives the timescales for response and it is 28 days. If you did this whilst in resort, we also have a process about contacting us to report matters so we can assist. Please can you check and submit to the correct team who would be happy to investigate,
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Outstanding Customer Service
Customer service was brilliant……booked my holiday and got a call from customer services asking if everything was okay and could they do anything else to help. NEVER have I had this service from other...
Прочетете повече
0
Споделете
LB
Lee Bowman
Проверено от Feefo
Driffield
3 years ago
Какво каза Lee Bowman за Holiday Gems:
Paid extra when I should not have
When booked, call to say flight price increased by £30.06 then insulted by another surcharge of £4.95. This charge should have been absorbed by you. Very disappointed.
Booking No 140693
0
Споделете
MG
Mr Adrian Gorman
Проверено от Feefo
3 years ago
Какво каза Mr Adrian Gorman за Holiday Gems:
Great easy service.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Definitely book again with Holiday Gems
Amazing very helpful and explained everything to me especially as I am travelling with my disabled sister.
0
Споделете
ML
Mr Kevin Lonsdale
Проверено от Feefo
3 years ago
Какво каза Mr Kevin Lonsdale за Holiday Gems:
Plan and sample experience. Holiday booked via email sample phone coll sorted
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Great communication and advice. Value for money. This will be my 4th booking with holiday gems.
0
Споделете
MS
Mr darren shaw
Проверено от Feefo
3 years ago
Какво каза Mr darren shaw за Holiday Gems:
Was a good service although when i was called back by the sales rep the price went up £1115 !!!
0
Споделете
ML
Ms suzanne lomas
Проверено от Feefo
3 years ago
Какво каза Ms suzanne lomas за Holiday Gems:
I would definitely book with Holidaygems again
Really simple to book very helpful chap on the phone
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Customer service was excellent although I was a bit disappointed that the p
Excellent customer service. Disappointed though that price was bumped up by £65
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
