Price of holiday very good .agent very helpful prior to booking .All paperwork sent through very prompt
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Fairly easy to navigate website and book
0
Споделете
MU
Mr Nicholas Uttley
Проверено от Feefo
3 years ago
Какво каза Mr Nicholas Uttley за Holiday Gems:
Nice clean apartments and great view
Very good service
0
Споделете
MD
Mr Anthony Darmody
Проверено от Feefo
Morden
3 years ago
Какво каза Mr Anthony Darmody за Holiday Gems:
Great Break Away.
I would definitely use them again, this is such a bargain. It was also easy to do.
0
Споделете
MI
Mike
Проверено от Feefo
Droitwich
3 years ago
Какво каза Mike за Holiday Gems:
Holidays the way you want them !
We have used Holiday gems a few times now and find it very easy to navigate around there web page, by using the filters you can customise your holiday pretty much how you want it to be.
Thank you...
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0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Great service
Excellent service with good communication
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
The service was first class and confirmation arrived when expected . Tried a few sites and holiday gems prices were cheaper than other companies
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
Flight increased after we booked.
Flight increased after we booked.
0
Споделете
MS
Mrs Alison Salter
Проверено от Feefo
3 years ago
Какво каза Mrs Alison Salter за Holiday Gems:
Quick and easy booking. Room I wanted wasn’t available so advisor quickly s
Very good service and helpful advisor.
0
Споделете
Доверен клиент
Проверено от Feefo
3 years ago
This business needs auditing by the Advertising Standards Authority
Unexpected charges until the last minute. One price advertised, then more charges before one is allowed to book. Payment done and nothing confirmed. Added charges before confirming booking in a call,...
Прочетете повече
Review Team
Holiday Gems
3 years ago
We regret to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. You chose to accept that. The prices offered on our website will fluctuate due to supply and demand which we cannot control and if suppliers chose to promote a limited number at a lower price, once they are gone, we can only give the next price. We are sorry you were not one of the fortunate customers on this occasion but can assure you that many were.
Доверен клиент
3 years ago
That was a lengthy response to justify how you operate, not too much about customer service. My view reflects what the client sees, and explains why I am not satisfied. You either take the feedback or take a defensive position. You decide how to run your business, but the travel business relies on customer satisfaction. This is my opinion and honest review.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
