Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Прегледи на Great Rail Journeys

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

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Trusted Customer

5 years ago

Дата на покупка: 25/04/2019

Какво каза Trusted Customer за Great Rail Journeys:

Very regrettably cancelled due to Coronavirus! Awaiting refund.

Well organised.

Доверен клиент

5 years ago

Дата на покупка: 13/01/2020

Poor communication

Our trip was cancelled due to COVID 19 we were told within seven days we would be contacted. No one has been in contact and we have not been refunded our money.We were asked would we like to change...

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Mrs G Taylor

5 years ago

Дата на покупка: 12/12/2019

Какво каза Mrs G Taylor за Great Rail Journeys:

Waiting for reference number to defer cancelled trip to 2021.

We were contacted by Ben to inform us this trip is cancelled. He gave us options. We have chosen to defer this trip to 2021 via an email to Ben but have not had an acknowledgement yet of our choice ...

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Доверен клиент

5 years ago

Дата на покупка: 24/02/2020

Hellpful, friendly and efficient

Доверен клиент

5 years ago

Дата на покупка: 11/02/2020

Looking forward to a responsible response.

Such brilliant service with all the tours we have been on in the past. We have had a good number of fantastic holidays and the service to us has been commendable. However the concern over our...

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Доверен клиент

5 years ago

Дата на покупка: 14/01/2020

Very helpful staff

Very helpful staff. Would definitely recommend them.

Доверен клиент

5 years ago

Дата на покупка: 10/02/2019

Well balanced holiday with an excellent tour manager

Mr D May

5 years ago

Дата на покупка: 15/07/2019

Какво каза Mr D May за Great Rail Journeys:

Great company

Not the cheapest in the world but all staff extremely knowledgeable and helpful and all the holidays I've taken with them were very good.

Доверен клиент

5 years ago

Дата на покупка: 08/02/2020

Answered my questions clearly

Paul - Customer Relations

Great Rail Journeys

5 years ago

Thank you for your 4 star review, that's great to hear!Victoria

Mr A Yates

5 years ago

Дата на покупка: 22/07/2019

Какво каза Mr A Yates за Great Rail Journeys:

Excellent service

We can only praise Great Rail for their helpfulness in sorting out a very difficult situation. In particular, adviser Luke Simpson, who has dealt with our changing circumstances in a very rapid,...

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Paul - Customer Relations

Great Rail Journeys

5 years ago

Hi, Thanks for your 5 star review, we are pleased to have been able to help in these difficult times.I will pass on your feedback to Luke. Kind Regards Victoria

Не сте получили покана за оставяне на отзив?

Относно Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

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