Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Прегледи на Great Rail Journeys

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

Услуга

Продукт,

рейтинг през последната година

Показване на всички 3,472 прегледа

Mr T Burke

4 years ago

Дата на покупка: 31/01/2020

Какво каза Mr T Burke за Great Rail Journeys:

Long time to receive refund

We have been waiting since April for the refund for the tour we boked

Доверен клиент

5 years ago

Дата на покупка: 03/06/2020

Excellent service

Great service across both email and phone when contacting them about upgrades.

Stephen Johns

5 years ago

Дата на покупка: 30/01/2020

Какво каза Stephen Johns за Great Rail Journeys:

WARNING BEFORE BOOKING. Check current refund policy first.

Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.

Доверен клиент

5 years ago

Дата на покупка: 19/05/2019

Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?

Доверен клиент

5 years ago

Дата на покупка: 15/01/2020

Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.

Mr A Addison

5 years ago

Дата на покупка: 07/02/2020

Какво каза Mr A Addison за Great Rail Journeys:

Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

Прочетете всички

Carrie Hill

Bath

5 years ago

Дата на покупка: 07/08/2019

Какво каза Carrie Hill за Great Rail Journeys:

Disappointing cancellation of holiday

The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .

Доверен клиент

5 years ago

Дата на покупка: 10/02/2020

Booking done well.

Mr A Ritchie

Milton Keynes

5 years ago

Дата на покупка: 15/01/2020

Какво каза Mr A Ritchie за Great Rail Journeys:

Never again

Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

Прочетете всички

Mr D Brewer

5 years ago

Дата на покупка: 12/01/2020

Какво каза Mr D Brewer за Great Rail Journeys:

A very sad saga indeed.

Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

Прочетете всички

Не сте получили покана за оставяне на отзив?

Относно Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

Прочетете всички

08001404444

Saviour House, 9 St. Saviourgate, York, North Yorkshire, YO1 8NL, United Kingdom