Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Споделете
JR
Jane Rowley
Проверено от Feefo
GBR
1 month ago
Какво каза Jane Rowley за Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
Прочетете повече
0
Споделете
DT
DENNIS TAYLOR
Проверено от Feefo
GBR
1 month ago
Какво каза DENNIS TAYLOR за Grass247:
Good
0
Споделете
Доверен клиент
Проверено от Feefo
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
0
Споделете
MN
MR DJ NORTH
Проверено от Feefo
GBR
1 month ago
Какво каза MR DJ NORTH за Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
0
Споделете
Доверен клиент
Проверено от Feefo
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
0
Споделете
DK
D P King
Проверено от Feefo
GBR
1 month ago
Какво каза D P King за Grass247:
excellent service
excellent
0
Споделете
Доверен клиент
Проверено от Feefo
1 month ago
Service was great
0
Споделете
MO
Milina Orourke
Проверено от Feefo
GBR
1 month ago
Какво каза Milina Orourke за Grass247:
Excellent value and quality
Excellent
0
Споделете
AN
Alan Naylor
Проверено от Feefo
GBR
1 month ago
Какво каза Alan Naylor за Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
