the service that i received from your store was unacceptable. your employees were not approachable at all and there was an instance where i needed some assistance and 2 of your employees were talking...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to give us your feedback.
We're extremely sorry that you weren't satisfied with our in-store service. As a family business we pride ourselves on strong customer rapport and we sincerely apologise if you feel this was not experienced on this occasion.
If you are having trouble with the assembly of your product please do feel free to contact our customer services department on 0121 665 2000 who will be happy to assist you.
deliver was on time but the matress was left in hall we were told the two delivery men would take it upsairs for ua. alas me and wife hqad a right game lugging it up.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We're very sorry to see you weren't satisfied with our service. A member of our management team will be in touch with you shortly to discuss this.
An excellent purchase. Good service at store. Prompt service on laying vynil with attention to detail.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your comments.
We're pleased to see you were impressed with our store and delivery service. As always we're very grateful for your feedback and hope to see you again in the future.
I cannot fault the service at all - Yvonne was really helpful and friendly. She seemed to be very knowledgeable, offering sound advice on our needs and requirements. She did not push us into the sale...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We're happy to see you found our sales staff so helpful and we're glad you were pleased with the bed you chose. We will be sure to pass on your praise and look forward to seeing you again in the future.
A great selection of furniture and styles and well displayed.
All staff from sales person to cashier, cafe and warehouse porter provided a friendly and efficient service; this is the reason we have...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for leaving us your feedback.
As a regular customer we're glad to see you were so pleased with your latest purchase from us and we look forward to seeing you again soon.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
