Not all of the future was ready by the estimated 8 - 10 weeks but I was not kept inform. I had to keep calling. Every time I called I was given a new date. The date would come and go and I would have...
Прочетете повече
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to leave us feedback.
We are sorry that you did not receive the level of service you expected from us.
It is normal procedure for the store to call to inform you of any delay to your order and we will be looking into why this did not happen in this case.
Once again, thank you for taking the time to let us know about your experience with us.
I was contacted promptly by Cousins and the delivery date was very convenient and the delivery guy rang me early in the morning to give me a timeslot which they arrived within.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your comments.
We're happy to see you were so pleased with the delivery service we provided, and that you're happy with the bed you chose.
We hope to see you in store again soon.
I was contacted promptly by Cousins and the delivery date was very convenient and the delivery guy rang me early in the morning to give me a timeslot which they arrived within.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your comments.
We're happy to see you were so pleased with the delivery service we provided, and that you're happy with the bed you chose.
We hope to see you in store again soon.
Your delivery men were excellent, they went out of their way to get the sofa into the house, it's not the easiest of houses to get furniture in and out of. Nothing was too much trouble.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We're pleased to see you were so happy with the service you received and hope you continue to enjoy your new sofa.
Отзиви за продукти
Дата на покупка: 24/02/2013
0
Споделете
Доверен клиент
Проверено от Feefo
13 years ago
First class service extremley helpfull not on your back as in some stores .
We were advised we would need to wait 5-6 weeks for the product which seemed a bit silly for a flatpacked table, and we would still need to collect from store after this time, however the product did...
Прочетете повече
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We're sorry to hear you had trouble with assembling your coffee table. Our customer services team are always more than happy to help with any assembly queries so please do feel free to contact them on 0121 665 2000 if you experience any further difficulty.
Отзиви за продукти
Дата на покупка: 31/03/2013
0
Споделете
Доверен клиент
Проверено от Feefo
13 years ago
Service from start to finish was excellent. very helpfull sales lady.
Excellent range of furniture , however I wished to purchase a few items , all out of stock with lead times 4-6 weeks.. I expect high value items to have lead times but not medium value ,
Отзиви за продукти
Дата на покупка: 06/04/2013
0
Споделете
Доверен клиент
Проверено от Feefo
13 years ago
Thet have a excellent customer service & quality furniture at a great price
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.
Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
