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Good Afternoon, Thank you for your rating and review. I am sorry to hear that the final cost was higher than you expected, as this can understandably feel frustrating. While we do offer the opportunity to tailor your package with additional tests, we should always be clear about any associated costs before anything is agreed. I apologise if this was not communicated clearly on the day, and your feedback has been shared with the team to help improve this going forward. Kind regards, Rob

Good Afternoon, Thank you for your rating and review. It is great to hear that you had a good experience and found the results detailed and helpful in understanding your health. Kind regards, Rob

Good Afternoon, Thank you for your rating and review. It is wonderful to hear that you continue to find the process easy from booking through to receiving your results, and that the assessments provide such valuable insight into potential health concerns. Being able to take this information forward to your GP is an important part of the journey, and I am pleased this has been helpful for you. Kind regards, Rob