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Good afternoon, We’re delighted to hear that you received excellent service. Providing a professional, informative, and positive experience for our customers is incredibly important to us, so it's wonderful to know that your appointment met your expectations. Thank you for taking the time to share your feedback. Your kind comments are greatly appreciated and will be shared with the team. If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI). Warm regards, Thomas

Good afternoon Adrian, We’re delighted to hear that you had such a positive experience during your appointment. It’s wonderful to know that the team was friendly and helped put you at ease throughout the assessment. Creating a welcoming and reassuring environment is incredibly important to us, so we're pleased that this was reflected in your visit. We're also delighted to hear that your results were available within 48 hours. We understand how important it is to receive results promptly, so it's great to know that you were able to access your information so quickly. Thank you for taking the time to share your feedback. Your kind comments are greatly appreciated and will be shared with the team. If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI). Warm regards, Thomas

Good afternoon, We’re delighted to hear that your assessment provided information that helped you seek further medical attention when it was needed. Whilst we appreciate that being advised to contact 111 and subsequently attend hospital must have been concerning at the time, it's reassuring to hear that the additional investigations led to appropriate treatment and that you are now feeling much better. Helping customers identify potential health concerns and seek further medical advice where appropriate is a key part of what we do, so we're pleased that your assessment proved so valuable. Thank you for taking the time to share your experience. We wish you all the very best with your continued health and recovery. If you have any further questions or need any additional assistance, please don’t hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI). Warm regards, Thomas