Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Ruby Group 評論 | https://www.feefo.com/reviews/ruby-group客戶服務評論評論 |Feefo |第 1 頁

顯^示全^部3,310^則評^論

Andrew

Dorset

20 days ago

對送貨不滿意

Andrew說了有關 Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

交易日期： 02/03/2024

David Luscombe

1 month ago

對送貨滿意

David Luscombe說了有關 Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

交易日期： 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

產品評價

可信賴顧客

1 month ago

對送貨滿意

Wooden plank supply

Service & delivery was prompt and as promised.

交易日期： 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

產品評價

可信賴顧客

1 month ago

對送貨滿意

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

交易日期： 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

產品評價

Sarah Brenton

1 month ago

對送貨滿意

Sarah Brenton說了有關 Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

交易日期： 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

產品評價

可信賴顧客

1 month ago

對送貨滿意

Wood

Excellent.

交易日期： 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

產品評價

Harry Kelly

Portsmouth

1 month ago

對送貨不滿意

Harry Kelly說了有關 Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

交易日期： 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

可信賴顧客

1 month ago

對送貨不滿意

Good service

I didn’t receive a response to my email but otherwise ok.

交易日期： 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

產品評價

可信賴顧客

1 month ago

對送貨不滿意

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

交易日期： 04/03/2024

產品評價

Peter Cavaciuti

1 month ago

對送貨滿意

Peter Cavaciuti說了有關 Ruby Group:

Great Service

Great service , responsive and knowledgable

交易日期： 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

沒有收到評價邀請？

關^於Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

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01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

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Feefo Trusted Service Awards

我們的獨立獎項旨在表彰#客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

甚麼是 Trusted Service Awards

為甚麼要#相信 Feefo 的評價？

瞭解有關 Feefo 的更多資訊

Ruby Group 評論

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.更^多^有^關^本^產^品^的(23)^條^評^論瀏覽產品網站

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.更^多^有^關^本^產^品^的(129)^條^評^論瀏覽產品網站

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.更^多^有^關^本^產^品^的(20)^條^評^論瀏覽產品網站

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quickly更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..更^多^有^關^本^產^品^的(12)^條^評^論瀏覽產品網站

Large Deluxe Decking PlanterLovely well made planter.更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding company更^多^有^關^本^產^品^的(31)^條^評^論瀏覽產品網站

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？