Youth & Earth 評論

Hi Josée, Thank you for taking the time to leave a review. We’re really sorry to see a 2-star rating, especially as we don’t appear to have had any communication from you in our system. We’d love to understand what led to this rating and if there’s anything we can do to make things right. Your feedback is very important to us and helps us improve. Please feel free to reach out to our customer care team at support@youthandearth.com or reply here so we can assist you directly. Thank you again, and we hope to hear from you soon. Best wishes, The Youth & Earth Team

Hi Elaine, We’re sorry to see your review and would love to understand what went wrong. We haven’t received any emails from you, but we did reach out on February 14th regarding your product review and haven’t heard back. Please email us at enquiries@youthandearth.com, and our team will be happy to assist you. We’re always here to help! Best wishes, The Youth & Earth Team

Hi Elaine, Thanks for your further review. We’re sorry you weren’t able to get through to us by phone. Please note that our phone line is no longer monitored and no longer exists, as we now handle all customer support inquiries via email and our online form on our website. We’d be happy to assist you—please let us know how we can help by replying to this email, and our team will get back to you as soon as possible. Alternatively, you can respond to the email we sent you and we can assist you from there. We appreciate your understanding and look forward to resolving any concerns you may have. Best wishes, Youth & Earth Team