Fast, efficiant & reliable service. Good products. Well done!
交易日期： 06/12/2021
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PATRICK O'HARA
Feefo 驗證
Dublin
4 years ago
PATRICK O'HARA說了有關 XmasDirect:
I have not received my order and tracking doesn't work with either delivery companies
Xmas Direct
XmasDirect
4 years ago
Hello Patrick, thank you for taking the time to leave us feedback. We are so sorry for the delay with your order. I understand this has now been resolved through our email correspondence. Best Wishes, Elle.
Very poor quality product , lots of branches missing from one side of the garland giving it a much thinner look than the rest of it, contacted the company about the issue, but they wasn't very...
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Xmas Direct
XmasDirect
4 years ago
Hello Mark, thank you for taking the time to leave us feedback. As discussed in our email correspondence we believe this was simply down to the 'fluffing' of the garland however, we also offered for you to return the garlands to us where we would check the garland for any faults, which I understand you chose not to do. I have included a link to a helpful video we made regarding 'fluffing' garlands. You can watch this at the following link - https://youtu.be/PFxaAzoEe9g.
Best Wishes, Elle.
I paid for early next day delivery and they came completely torn open. I tried to raise it with the delivery company and the said it was Xmas Light's problem.
Fiona
XmasDirect
4 years ago
Hello, thank you so much for taking the time to leave us feedback. We are extremely sorry to hear you received your order in that condition, I can assure you this is certainly not how we would expect any of our orders to be sent. Can you please send us a photo of the condition you received your order in to info@xmasdirect.co.uk and one of the team can look into this for you. Thanks, Elle.
產品評價
交易日期： 06/12/2021
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David Savage
Feefo 驗證
4 years ago
David Savage說了有關 XmasDirect:
Ordered late on Sun, delivered Tue AM.
Fiona
XmasDirect
4 years ago
Hello David, thank you for taking the time to leave us feedback. We are happy to hear you are pleased with our speedy service. We hope you enjoy your order! Best Wishes, Elle
Christmas Garland was delivered very quickly and looks beautiful, well worth the money.
Fiona
XmasDirect
4 years ago
Hi Jacqueline, thank you for your review. We are so glad you are happy with your garland. Our garlands are certainly a beautiful festive addition to any space! Best Wishes, Elle.
