Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Xcite Car Leasing評論

顯示全部407則評論

可信賴顧客

Feefo 驗證

1 year ago

Efficient and Personal

The service was efficient and personal, finding a car that suited our needs and budget. Just what I needed.

Abby

Xcite Car Leasing

1 year ago

Hello, Thanks for taking the time to leave us a fab review! It's great to hear that the team was able to find your ideal new car 😊

David Crofts

Feefo 驗證

Nailsea

1 year ago

David Crofts說了有關 Xcite Car Leasing:

Patience is a virtue

Still to take delivery but Nick has been very patient with one unfamiliar with modern means of doing business.

Abby

Xcite Car Leasing

1 year ago

Hello David, Thanks for taking the time to leave us a review! It's great to hear how helpful Nick has been in taking you through the process for leasing your new car. I know the team will be working hard to ensure delivery is prompt and goes smoothly for you as well 😊

Jeremy Henderson

Feefo 驗證

salisbury

1 year ago

Richard

Feefo 驗證

Selby

1 year ago

Richard說了有關 Xcite Car Leasing:

I dealt with Nick, and he made the whole process very easy, always promp with his replies to my questions and most importantly he got me a great deal. This is my second lease with Xcite and Hopefully...

Abby

Xcite Car Leasing

1 year ago

Hello Richard, Thanks for taking the time to leave us a fantastic review! It's great to hear from a returning customer and that you had such a great experience arranging your new lease with Nick 😊

Alan

Feefo 驗證

Newcastle

1 year ago

Alan說了有關 Xcite Car Leasing:

Sharon has been excellent to deal with throughout my order. She has been very clear, efficient and managed to get me the exact car I wanted at a really competitive price.

Abby

Xcite Car Leasing

1 year ago

Hello Alan, Thanks for taking the time to leave us a review! It's great to hear how helpful Sharon was in arranging your new lease 😊

可信賴顧客

Feefo 驗證

1 year ago

All ok

The initial sales guy was great and very helpful. The support team are pleasant but feels like there’s a lot of delays and unnecessary chasing for info I’ve already sent over.

Abby

Xcite Car Leasing

1 year ago

Hello, Thanks for taking the time to leave us honest feedback. I'm sorry to hear that getting the finance documents sorted was complicated for you. Some of our funders are particular about what proofs of ID and address as well as the format of them that they can accept, and I think this was the issue with your case. Looking into it this seems to have now been resolved and I know the team will be working hard to ensure the rest of your leasing journey runs smoothly

可信賴顧客

1 year ago

Thanks for your reply Abby. I felt mean writing that initially as the support team are very pleasant. I just felt that I’ve been contacted a few times about the same thing. I’ve upped my stars to 4! Hopefully I will get the car soon 🤞☺️ Many thanks

Abby

Xcite Car Leasing

1 year ago

Hello, Thanks for coming back to me and for updating the review! I know it can be annoying when we ask for the same thing repeatedly and it doesn't help when we have automated chasers as well so completely understand the frustration! The team will be in touch soon to update you on your car and hopefully get delivery 😊

可信賴顧客

Feefo 驗證

1 year ago

Good Experience

Dealt with by Terry Ayers and have to say a very good experience, friendly and efficient, very easy process and quick to get back to me on all occasions, hope the rest of the process goes as smoothly.

Abby

Xcite Car Leasing

1 year ago

Hello, Thanks for taking the time to leave us a review! We're really pleased to hear how helpful Terry has been and I know the rest of our team will ensure the rest of the leasing process runs smoothly for you 😊

可信賴顧客

Feefo 驗證

1 year ago

Very quick and efficient! Ashley was very helpful. Some great deals on their site too.

Martin Champion

Feefo 驗證

Padstow

1 year ago

Martin Champion說了有關 Xcite Car Leasing:

Professional and knowledgeable

Abby

Xcite Car Leasing

1 year ago

Hello Martin, Thanks for taking the time to leave us a review! We're really happy you chose Xcite Car Leasing for your new car 😊

Andrew Basham

Feefo 驗證

College Town

1 year ago

Andrew Basham說了有關 Xcite Car Leasing:

A joy to be associated with, I'm 'Xcite'd' for the next 2 years with you.

From the get-go, everyone I've had contact with has been ultra helpful; no question posed was left unanswered, and no call or email was ignored. The company I left after 25 years of leasing through...

Abby

Xcite Car Leasing

1 year ago

Hello Andrew, Thanks for taking the time to leave us an Xcellent review! It's great to hear how helpful the team have been and I know our Support Team will be just as helpful in arranging delivery 🙂

Andrew Basham

1 year ago

I don't doubt it Abby.