Good Afternoon Joan,
Thankyou for your comments. Firstly, please accept my apologies over any inconvenience the non-delivery of your item may have caused.
At the Post Office Shop, we aim to deliver the highest standard of Customer Experience and in light of your comments I have arranged for the cost of your Britvic Orange Juice Cans to be refunded immediately.
Kind Regards,
Sally
Post Office Shop Customer Care Team
There was no communication until I had to e mail and chase up the order, then it arrived within a short while.
www.postofficeshop.co.uk
Post Office Shop
12 years ago
Good Morning Janet,
Thanks for your comments. Firstly, please accept my apologies for any inconvenience the delay in receiving your stamps may have caused.
In light of this, I am going to forward on your comments to our inventory and warehouse teams to look into potential improvements to process which will prevent instances like this happening going forward.
Kind Regards,
Sally
Post Office Shop Customer Care Team
