Next day delivery by Hermes takes 2 days so don’t pay extra ( Hermes sends email saying it’s service is dependant on picking up parcel )
Customer Services
Woodhouse Clothing
5 years ago
Hello
Thank you for your feedback
I am very sorry that you did not receive your order on time, this is not the service we expect for our customers. Your parcel was shipped on time and arrived at the couriers hub on time for next day delivery. Unfortunately there has been some sort of delay with the courier getting the parcel to your local depot.
I have issued a refund for your next day delivery charges for the delay and inconvenience caused.
Kind regards
Woodhouse Clothing Customer Services
產品評價
交易日期： 09/06/2021
0
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可信賴顧客
5 years ago
Fast service would buy again great quality clothes at a good price.
No complaints about the trainers, but I paid for next day delivery and they were delivered 2 days later. It's no biggie but I emailed after they didn't arrive next day and got no reply, so not...
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Customer Services
Woodhouse Clothing
5 years ago
Hello
Thank you for your feedback
I am very sorry that you did not receive your order on time, this is not the service we expect for our customers. Your parcel was shipped on time and arrived at the couriers hub on time for next day delivery. Unfortunately there has been some sort of delay with the courier getting the parcel to your local depot.
I have issued a refund for your next day delivery charges for the delay and inconvenience caused.
Kind regards
Woodhouse Clothing Customer Services
產品評價
交易日期： 09/06/2021
0
分享
可信賴顧客
5 years ago
Was good, except I paid for next-day delivery and it didn't come the next day.
