Absolutely excellent service. Bought a good few items from this company.
Excellent customer service.
Excellent price if items
Excellent quality of products.
Excellent delivery service...
High quality product, carried in stock. Exceptional pricing and service. I have used them several times and they are superb.
I look at this as a homeowner and tradesman who uses this type of product...
Thank you for letting us know. Please accept our sincere apologies. Our samples go out via Royal Mail untracked, so can very occasionally run late or become lost in the post. Please contact our team directly, via any of the methods on our website, and we can of o course arrange to resend these for you, or if no longer required, just let us know.
Delivery was 3 days late after taking time of work. Then flooring was left uncovered in rain and damaged.
Darren
Wood Floor Warehouse
5 years ago
I'm very sorry for the poor service from the courier company who had lost your order and then delivered it without prior notification, something which was strictly against our instruction.
I am very sorry that this has happened. While it was the couriers at fault, we did of course take immediate action and full responsibility to rectify this. Please accept our sincere apologies for the inconvenience caused.