Product arrived relatively promptly, didn’t think the packaging reflective of a ‘luxury’ product.
Sarah
Willow Cashmere
7 years ago
So sorry to hear that you were disappointed with the packaging, we usually take care over this so I was disappointed to get the feedback. During promotions we are usually quite busy and it may be that in a rush to get the order out promptly, we didn't take enough care with this, apologies. I am so glad to hear you are happy with your wrap and hope you enjoy wearing it.
產品評價
交易日期： 07/07/2018
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可信賴顧客
7 years ago
I ordered a cashmere wrap and had Willow cashmere ship it to my daughter in Australia for her 21st Birthday,
Sarah enclosed a hand written note with a special message from us here in Ireland. My...
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Sarah
Willow Cashmere
7 years ago
Thank you so much for your lovely feedback, so happy to hear it arrived safely to Australia!
產品評價
交易日期： 17/07/2018
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TC
Trusted Customer
7 years ago
Trusted Customer說了有關 Willow Cashmere:
As always a pleasure to deal with and a beautiful quality cashmere wrap.
Sarah
Willow Cashmere
7 years ago
Thank you so much, we're delighted you have added to your collection of wraps!
I’ve used Willow in the past and this time had some questions I wanted answered before ordering. Customer service was excellent and I therefore ordered my beautiful cashmere shawl. Quality superb!
交易日期： 21/06/2018
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TC
Trusted Customer
7 years ago
Trusted Customer說了有關 Willow Cashmere:
Excellent customer service. I needed the pashmina very quickly in time for my holiday and it did arrive very promptly. It is light and of very good quality. My only criticism is that I would have...
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Sarah
Willow Cashmere
7 years ago
Thank you so much for your lovely review, I am delighted you are happy with your superfine wrap; please note we will send you a cotton storage bag as soon as they arrive back in stock.
The classic cashmere wrap in navy that I ordered is wonderful. The service I received from Willow Cashmere was lovely, and my wrap was delivered in a timely manner. I would definitely recommend...
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Sarah
Willow Cashmere
7 years ago
Thank you so much for your lovely review, I do hope it arrived in the US in time for your trip.
TC
Trusted Customer
7 years ago
Hi Sarah,
Yes. The wrap arrived in time for my trip, and I wore it every night. The evenings were cool, and the restaurants were freezing cold with their air conditioning turned to high. The warp was a perfect compliment to my wardrobe, and it keep me comfortable each evening. Thank you again for all of your assistance. We'll stay in touch. Nancy
產品評價
交易日期： 14/06/2018
0
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TC
Trusted Customer
7 years ago
Trusted Customer說了有關 Willow Cashmere:
Doskonały. Polecam w 100%
Sarah
Willow Cashmere
7 years ago
Thank you so much for your lovely review and I'm so glad it arrived in Poland promptly.
