Good communication throughout. Prompt delivery at the predicted time. Off loaded item and transported into cellar and collected old appliance for a small fee for recycling.
We have bought several appliances from Williams over the years, and have always been pleased with them. I don't think the loss of teletext was hidden from us deliberately. I assumed teletext was...
Recently returned a kettle which had developed a fault. It was replaced without question. Full marks. Assistant was polite and helped us to upgrade to a better model.