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Wheelwrights Cottages 評論

https://www.wheelwrights.com

出色

Welcome to Wheelwrights Lake District self-catering holiday Cottages.

服務

4.8

產品

4.5

109

過去一年則評價

顯示全部1,092則評論

可信賴顧客

Feefo 驗證

6 years ago

Very helpful

They were very helpful and accommodating moving our booking to next year during these uncertain times.

交易日期： 25/03/2020

Trusted Customer

Feefo 驗證

Sudbury

6 years ago

Trusted Customer說了有關 Wheelwrights Cottages:

Very helpful in changing our holiday to 2021 due to coronavirus

交易日期： 19/03/2020

Trusted Customer

Feefo 驗證

Saffron Walden

6 years ago

Trusted Customer說了有關 Wheelwrights Cottages:

Extremely helpful

How you do customer service in a crisis is very telling. I needed to re-schedule a booking because of the latest Coronavirus measures and this was done with no admin fee quickly and efficiently. I...

Jerry

Wheelwrights Cottages

6 years ago

Thanks for the lovely feedback David, a pleasure as always, and we look forward to welcoming you back when this is all over. Best wishes Helen

交易日期： 23/03/2020

可信賴顧客

Feefo 驗證

6 years ago

Good customer service

Very pleased with the outcome after having to change our booking.

交易日期： 23/03/2020

可信賴顧客

Feefo 驗證

6 years ago

I found the lady I spoke to very helpful

交易日期： 16/03/2020

可信賴顧客

Feefo 驗證

6 years ago

A very well run business

Excellent service! Unfortunately our original booking through Wheelwrights had to be cancelled, this was not the fault of Wheelwrights but as the property owner pulled out due to (understandable)...

Jerry

Wheelwrights Cottages

6 years ago

Thank you for the lovely feedback! Hope to see you again in the future. Best wishes from us all at Wheelwrights

交易日期： 20/03/2020

可信賴顧客

Feefo 驗證

6 years ago

Make it easier to book as a 'Guest'.

yes, I would book again, but it is annoying to have to have an account. Remembering passwords....!

交易日期： 19/03/2020

可信賴顧客

Feefo 驗證

6 years ago

Very helpful, friendly and efficient

Excellent

交易日期： 13/03/2020

Trusted Customer

Feefo 驗證

6 years ago

Trusted Customer說了有關 Wheelwrights Cottages:

Lovely stay but I suggest a mattress upgrade

Larch cottage was a lovely place to stay for a few nights. Good amenities and everything, lovely garden and location. However, it's time for an upgrade to the mattresses. No one in our party slept...

Jerry

Wheelwrights Cottages

6 years ago

Thank you for your feedback Janice, it is a lovely property. Sorry that you found the mattresses uncomfortable - these are all brand new but may not suit everyone. At the moment we are having to limit the amount of toilet rolls that we leave at our properties due to scarcity caused by panic buying, but I'm pleased you enjoyed your stay, and we look forward to welcoming you again soon.

交易日期： 06/03/2020

Trusted Customer

Feefo 驗證

Warwick

6 years ago