The service was very good and I am happy to receive this coin without any postal problems. There have been problems in the past with envelopes being open and items being missing.
Sally
The Westminster Collection
9 months ago
Hi. Thank you for your feedback. I’m really pleased to hear this delivery reached you safely and without any issues — especially knowing you’ve experienced problems in the past. Your peace of mind matters to us.
We’ll continue doing everything we can to ensure your future orders arrive just as smoothly. If you ever have any concerns or need support, we’re always here to help. Sally
Thank you for getting in touch. I’m really sorry to hear you’ve not yet received your VJ Day Pin Badge and that you’ve struggled to get a response — that’s not the experience we want for you.
I’ve sent you an email today with an update and the next steps so we can get this resolved quickly for you. Please keep an eye on your inbox, including your junk folder, just in case it lands there.
We appreciate your patience, and I’m here to help make sure this is put right for you. Sally
Was quite a good service but o thought the delivery time for your item was a bit long.
Customer service was very helpful with my inquiry
Sally
The Westminster Collection
9 months ago
Hi. Thank you for your feedback. I’m glad to hear you found our customer service helpful and that you’re happy with your Robin coin overall. I appreciate you sharing your thoughts about the delivery time — your insight is really valuable, and it helps us keep improving the service we provide. However, sometimes we are at the mercy of the postal service. Thank you, Sally
All your products are good quality at a good price
Sally
The Westminster Collection
9 months ago
Hello. Thank you for your lovely feedback. It’s great to hear you’ve been happy with the quality and value of our products. Your recommendation means a lot to us. :) Sally
It's a really easy ordering process with a streamlined service. So thank you to the team behind the scenes.
Sally
The Westminster Collection
9 months ago
Hi, Thank you so much for your kind words. It’s wonderful to hear that you found the ordering process easy and the service smooth. I’ll make sure your thanks are passed on to the team — they’ll really appreciate it. :) Sally
Hi. Thank you so much for your lovely feedback. I’m delighted to hear you’re pleased with your Change Checker Mystery 50ps Christmas Stocking.
Your support means a lot, and we’re really glad the experience was a positive one. If there’s anything we can help with in the future, please don’t hesitate to reach out. Sally
