Poor quality control
Item had duplicate coins
I sent it back for a return.
No change checker card yet again.
Christian Evans
The Westminster Collection
7 months ago
Hi, I’m really sorry this set arrived incorrectly and that it’s added to your frustration. Receiving duplicate coins and missing items is disappointing, especially given the level of collecting you do with us.
I understand your concerns around quality control and consistency, and I’m disappointed this situation has led you to feel unheard.
We'll make sure your return is dealt with swiftly once received, and again, thank you for your feedback.
Kind regards,
Christian
可信賴顧客
7 months ago
And at no point did you mention anything about the free random change checker cards.
How do o explain this to my young nephew when opening up a new coin and no card. Not even a mere mention of it. Disgusting service.
產品評價
Christian Evans
The Westminster Collection
7 months ago
Hi, I’m really sorry this set arrived incorrectly and that it’s added to your frustration. Receiving duplicate coins and missing items is disappointing, especially given the level of collecting you do with us.
I understand your concerns around quality control and consistency, and I’m disappointed this situation has led you to feel unheard.
We'll make sure your return is dealt with swiftly once received, and again, thank you for your feedback.
Kind regards,
Christian
Westminster/Change Checker are easy sites to view for any new/old UK coins that you need for your collection, and for a very good price.
The very few times that I have needed to contact their...
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產品評價
交易日期： 05/01/2026
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可信賴顧客
Feefo 驗證
7 months ago
Mostly get things in good time. Get occasional phone calls which I have asked to be discontinued
Excellent service. Received my order promptly and coins were well packaged. In my experience customer service always deals with any queries professionally and promptly . Staff are always polite and...
