Hi, I’m sorry the communication and service felt poor on this occasion. That’s disappointing to hear, especially as it can take away from the overall experience, even when the coins themselves were fine.
I hope that we can improve on this for you in the future.
Kind regards,
Christian
So far so good, but since joining The Westminster Collection, I have requested phone calls which have not happened yet?, Items seem to be out of stock, so I have to wait longer for items to arrive.
產品評價
Christian Evans
The Westminster Collection
6 months ago
Thanks for the 5-star rating — I’m really pleased your first purchase with The Westminster Collection was such a positive one. It’s great to hear the Silver Sovereign offered good value and that you were happy with it when it arrived.
Kind regards,
Christian
交易日期： 30/01/2026
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Mr A Stone
Feefo 驗證
GBR
6 months ago
Mr A Stone說了有關 The Westminster Collection:
The service was excellent and delivered before the expected time.
Christian Evans
The Westminster Collection
6 months ago
Hi, thanks for the 5-star rating — glad it arrived ahead of schedule.
Kind regards,
Christian
Hi, I'm sorry that your delivery is taking longer to arrive than expected. I can see the delivery is coming up to the maximum expected delivery time. Please contact us by email if your goods haven't arrived by the 19th February so we can put this right.
Kind regards,
Christian
產品評價
Christian Evans
The Westminster Collection
6 months ago
Hi, I'm sorry that you're still waiting for your order. I can see it was despatched on the 5th February, so it is getting close to the maximum expected delivery; I can understand why you would be concerned.
Let me assure you that you haven't been scammed. If you haven't received your delivery by the 19th February, please get in touch at enquiries@westminstercollection.com, and we can put this right.
Kind regards,
Christian
Absolutely brilliant. I was sceptical that I would receive anything as I only had to pay the postage but was really happy when I received the broach which was lovely. It was clearly packaged and...
