Appalling they DONT inform you of things eg they have coins up for sale that they DONT even have in stock any more & when you check your account so you can make sure you have the money for when your...
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Bex
The Westminster Collection
6 years ago
Hi there, thank you for taking the time to complete our survey and I am sorry to hear you are not happy with the service we are providing.
To ensure I provide the correct information, as you have a number of items outstanding, please can you confirm which items you are chasing.
Unfortunately, a number of items which were advertised prior to the Coronavirus outbreak were caught up in major delays owing to suppliers closing and ceasing production for up to 3 weeks, and we offer our sincere apologies for these delays.
We have been provided some expected delivery dates, which are provided via your online account, but these are subject to change owing to the current events.
Please reassured we are working as hard as possible with our suppliers to reduce these lead times, and should we be able to reduce these we will.
Thank you again for your comments and stay safe!!
Kind regards,
Rebecca.
產品評價
交易日期: 04/05/2020
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TC
Trusted Customer
Feefo 驗證
6 years ago
Trusted Customer說了有關 The Westminster Collection:
The service has been excellent from the time of purchasing to delivery